Director, AI-Driven Business Solutions

Berkley Technology Services; Manassas (VA); On-site; USD 130,000 - 180,000; Full time

Job summary

Berkley Technology Services in Manassas, VA seeks a Director, Business Solutions to partner with Divisional IT, translating business strategy into technology outcomes. You will steer end‑to‑end solution shaping, AI‑first analysis, and cross‑functional collaboration with executives and delivery teams.

Lead a team of business‑facing technologists, define capabilities, evaluate options, and ensure investments deliver measurable value while balancing risk, cost, and security.

Qualifications

• 10+ years of experience in business technology, product management, business architecture, process improvement, or technology consulting.
• 5+ years leading business-facing technology teams.
• Deep understanding of commercial insurance operations, including underwriting, claims, policy administration, billing, distribution, or operations.
• Experience working across business and technology organizations in complex matrix environments.
• Experience with Guidewire, workflow automation, data platforms, AI solutions, or modern insurance ecosystems preferred.

Responsibilities

• Translate business strategy into technology solutions for divisional IT.
• Own solution intent from problem definition through adoption and realization of business value.
• Lead AI-first business analysis and process design activities.
• Partner with architects and engineering to evaluate enterprise and division solution options.
• Define intake, prioritization, and demand management practices with delivery leadership.

Skills

Business technology leadership

Team leadership

Insurance domain knowledge

Stakeholder management

Process improvement

Education

Bachelor’s Degree in Computer Science/Information Systems

Masters or equivalent preferred

Tools

Guidewire

Workflow automation

Data platforms

AI solutions

Job description

Berkley Technology Services in Manassas, VA seeks a Director, Business Solutions to partner with Divisional IT, translating business strategy into technology outcomes. You will steer end‑to‑end solution shaping, AI‑first analysis, and cross‑functional collaboration with executives and delivery teams.

Lead a team of business‑facing technologists, define capabilities, evaluate options, and ensure investments deliver measurable value while balancing risk, cost, and security.