Director, B2B Ops Enablement — Scale Enterprise Launches

AlleyCorp; New York (NY); Hybrid; USD 200,000 - 230,000; Full time

Benefits offered by this job

Equity

Health insurance

401(k)

FSA/HSA

Learning stipend

Open vacation policy

Job summary

Stepful is seeking a Director, B2B Operations Enablement to own the systems and processes that make enterprise program launches repeatable and scalable. You’ll partner with Customer Success, Product, Learning, and Engineering to design the operational foundation for bringing on new clients or programs without reinventing the wheel, reporting to the SVP, Operations in a hybrid NYC setting.

This role requires 8+ years of scalable operations experience, plus 2+ years in B2B partnerships, with

Qualifications

• 8+ years building scalable operations for delivery of services in a startup environment.
• At least 2 years in B2B partnerships or consulting roles.
• Experience designing and documenting operational processes — playbooks, SOPs, workflows.
• Strong project management skills with ability to manage dependencies and launches.
• Experience cross-functional on technical or product-adjacent projects (SSO/IT QA).

Responsibilities

• Scale existing programs and client launch operations end-to-end for new and existing clients.
• Design operational infrastructure for new modalities and partnerships.
• Build scalable S4B operations processes (preceptor ops, admissions, sponsorship management).
• Collaborate with Product, Learning, CS and Solutions Architecture to align plans.

Skills

8+ years operations

B2B partnerships

Consulting experience

Process design

Project management

Cross-functional work

Team leadership

Technical familiarity (SSO/IT QA)

Tools

SSO integration

Job description

Stepful is seeking a Director, B2B Operations Enablement to own the systems and processes that make enterprise program launches repeatable and scalable. You’ll partner with Customer Success, Product, Learning, and Engineering to design the operational foundation for bringing on new clients or programs without reinventing the wheel, reporting to the SVP, Operations in a hybrid NYC setting.

This role requires 8+ years of scalable operations experience, plus 2+ years in B2B partnerships, with