Director, Annuity Operations & Transformation

Selby Jennings; New York (NY); On-site; USD 200,000 - 260,000; Full time

Job summary

Selby Jennings seeks a Director of Annuity Operations to build the end-to-end operational framework for a growing annuity platform. The role requires deep product fluency and the ability to translate that knowledge into scalable, client-centered operational strategies.

You will lead onboarding, policy administration, servicing, and claims, while partnering with Product, Actuarial, and Distribution teams to drive efficiency, automation, and risk-aware scalability across the annuity lifecycle.

Qualifications

• 10+ years of life insurance/annuity experience including operations or product
• Strong understanding of fixed annuities (MYGA, FIA) and related riders
• Proven ability to translate product design into operational execution

Responsibilities

• Lead day-to-day annuity operations across onboarding, policy administration, servicing, and claims
• Identify opportunities to streamline workflows, automate processes, and improve scalability
• Partner with Technology and external administrators to enhance platforms, tools, and data capabilities
• Drive continuous improvement initiatives for processing efficiency, accuracy, and risk management
• Act as a liaison between Operations, Product, Finance, Risk, Compliance, and IT

Skills

Annuity operations

Product knowledge

Stakeholder management

Process improvement

Leadership

Data-driven decisions

Job description

Selby Jennings seeks a Director of Annuity Operations to build the end-to-end operational framework for a growing annuity platform. The role requires deep product fluency and the ability to translate that knowledge into scalable, client-centered operational strategies.

You will lead onboarding, policy administration, servicing, and claims, while partnering with Product, Actuarial, and Distribution teams to drive efficiency, automation, and risk-aware scalability across the annuity lifecycle.