Director, AI-Powered Experience Orchestration
Genesys Cloud Services, Inc.
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Benefits offered by this job
Job summary
Genesys Cloud Services, Inc. is seeking an AI and Experience Orchestration Director to drive the Genesys native AI and Experience Orchestration portfolio. You will bring innovative AI-powered customer experience solutions to core account teams and clients, leading discussions with executives and guiding complex opportunities across internal and external teams.
davvero? This role requires senior-level expertise in AI, pre-sales, and customer experience technology, with a track record of winning
Qualifications
- Strong subject matter expertise in AI, Sales overlay or specialist functions, and customer experience technology.
- Experience influencing deal strategy and guiding field execution with cross-functional teams.
- Proven ability to present, demonstrate, and sell AI-powered customer experiences and pilots.
Responsibilities
- Demonstrate advanced expertise in AI and lead discussions with technical and business stakeholders.
- Engage with senior and C-level leaders and orchestrate opportunities across teams.
- Influence deal strategy, support territory planning, pipeline creation and forecasting.
Skills
Job description
Genesys Cloud Services, Inc. is seeking an AI and Experience Orchestration Director to drive the Genesys native AI and Experience Orchestration portfolio. You will bring innovative AI-powered customer experience solutions to core account teams and clients, leading discussions with executives and guiding complex opportunities across internal and external teams.
davvero? This role requires senior-level expertise in AI, pre-sales, and customer experience technology, with a track record of winning
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