Director, AI-Driven Digital Operations Sales (Remote)

Cognizant; Juneau (AK); Remote; USD 210,000 - 235,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Sales Director for BPO & Digital Operations CMT to accelerate growth across its Digital Operations unit. In this leadership role, you will drive new logo acquisition, shape high-value deals, and manage multi-million-dollar transformations in a collaborative IOA framework.

You will engage with senior client stakeholders, lead cross-functional teams, and contribute to strategic market positioning while aligning Cognizant's IOA and CMT offerings with client needs.

Qualifications

• 10 to 25 years of overall industry experience.
• 10+ years in digital-native or technology-driven environments.
• Strong background in BPO, Digital Operations, or Scale Operations, preferably within CMT or adjacent technology segments.

Responsibilities

• Lead new logo acquisition and portfolio growth, closing large, complex BPO and Digital Operations deals.
• Establish executive-level relationships with senior client stakeholders and provide industry insights.
• Partner with Solutions, Delivery, Process Excellence, and Automation teams on differentiated client propositions.
• Lead end-to-end account ownership including deal shaping, forecasting, budgeting, and P&L accountability.

Skills

Strategic leadership

Executive stakeholder management

New logo acquisition

Deal shaping & closing

AI-led innovation

Cross-functional collaboration

Growth strategy

Job description

Cognizant is seeking a Sales Director for BPO & Digital Operations CMT to accelerate growth across its Digital Operations unit. In this leadership role, you will drive new logo acquisition, shape high-value deals, and manage multi-million-dollar transformations in a collaborative IOA framework.

You will engage with senior client stakeholders, lead cross-functional teams, and contribute to strategic market positioning while aligning Cognizant's IOA and CMT offerings with client needs.