Director, AI-Driven Customer Delivery & Education - Remote

present of AI; San Francisco (CA); Remote; USD 180,000 - 240,000; Full time

Job summary

Eve is seeking a Senior Customer & Solutions leader to guide delivery teams for its AI platform in the US market. You will empower managers, set delivery standards and ensure successful onboarding of law firms.

The role covers setup, data moves, system connections and training, with emphasis on AI-enabled workflows. You will balance scope and commitments, explain tradeoffs to executives, and drive adoption with practical AI and automation.

Qualifications

• Role requires leadership of delivery or professional services teams in enterprise software.
• Experience migrating and integrating complex systems for law firms is a plus.

Responsibilities

• Lead managers and teams to onboard law firms onto the platform.
• Oversee setup, data moves, system connections and training.
• Balance capacity, scope and commitments with executives.
• Work with AI and automation to accelerate delivery while maintaining quality.

Skills

Delivery leadership

Customer-facing delivery

Job description

Eve is seeking a Senior Customer & Solutions leader to guide delivery teams for its AI platform in the US market. You will empower managers, set delivery standards and ensure successful onboarding of law firms.

The role covers setup, data moves, system connections and training, with emphasis on AI-enabled workflows. You will balance scope and commitments, explain tradeoffs to executives, and drive adoption with practical AI and automation.