Customer Success Manager — AI-Powered Legal Tech

Eve; Oregon; Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Equity

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Short/Long-term disability

Commuter benefits

Remote work stipend

Job summary

Eve is redefining legal technology for plaintiff law firms, and we’re seeking a Customer Success Manager to drive adoption and growth of Eve’s solutions among law firms. You will ensure high client satisfaction, lead strategic upsells, and help clients scale with AI-driven workflows from intake to resolution.

Join a fast-growing team backed by top investors, offering a collaborative environment, measurable impact, and long-term relationships within the legal sector.

Qualifications

• Knowledge of law firm operations and current legal trends.
• Familiarity with legal tech solutions and explaining technical concepts to non-technical audiences.
• Strong data analysis and reporting skills.

Responsibilities

• Drive client success and growth with Eve’s solutions at law firms.
• Onboard firms to Eve within 90 days.
• Maximize product utilization and drive adoption of key features.

Skills

Legal industry

Legal tech

Data analysis

Project management

Communication

Travel willingness

Job description

Eve is redefining legal technology for plaintiff law firms, and we’re seeking a Customer Success Manager to drive adoption and growth of Eve’s solutions among law firms. You will ensure high client satisfaction, lead strategic upsells, and help clients scale with AI-driven workflows from intake to resolution.

Join a fast-growing team backed by top investors, offering a collaborative environment, measurable impact, and long-term relationships within the legal sector.