Director, AI Agent Platform & PDLC Delivery

Nordstrom, Inc.; Seattle (WA); Hybrid; USD 299,000 - 365,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

PTO accruals

Life Insurance

Disability Insurance

Job summary

Nordstrom, Inc. seeks a Director of Engineering, PDLC Agents Platform, to lead strategy, development, and delivery of a multi‑agent platform guiding engineering teams from idea to shipped production features with guardrails and governance.

This leader will oversee agentic AI systems, vendor integrations, and end‑to‑end lifecycle policies. This hybrid Seattle‑based role requires 4 days in‑office and a strong track record building scalable, secure AI delivery platforms while mentoring senior

Qualifications

• 10+ years of software engineering experience with 5+ years in leadership roles in platform or AI engineering teams.
• Bachelor’s degree in Computer Science, Engineering, or related field; advanced degrees a plus.
• Strong background in agentic AI systems, multi‑agent orchestration, and context engineering.
• Experience designing policy‑as‑code controls in regulated or high‑stakes environments.

Responsibilities

• Define strategy and roadmap for the PDLC Agents Platform aligned to Nordstrom’s AI‑Native Operating Model.
• Lead development of the platform’s digital worker fleet and end‑to‑end delivery lifecycle.
• Own ship‑time policy gate to ensure compliance, instrumentation, and guardrails.
• Collaborate with Security, UX, Architecture, Data Science, Product, and runtime control‑plane teams.
• Drive adoption of MCP, A2A, and OTEL GenAI standards as the foundation of the platform.
• Build and mentor a high‑performing engineering team and develop leadership pipelines.
• Establish practices for scalable, secure, and responsible autonomy across the platform.
• Work with domain leaders to roll out AI‑Native squads with proper guardrails.

Skills

Software engineering leadership

Agentic AI systems

Platform development

Governance and policy‑as‑code

Cross‑functional collaboration

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

MCP/A2A/OTEL GenAI

Job description

Nordstrom, Inc. seeks a Director of Engineering, PDLC Agents Platform, to lead strategy, development, and delivery of a multi‑agent platform guiding engineering teams from idea to shipped production features with guardrails and governance.

This leader will oversee agentic AI systems, vendor integrations, and end‑to‑end lifecycle policies. This hybrid Seattle‑based role requires 4 days in‑office and a strong track record building scalable, secure AI delivery platforms while mentoring senior