Direct-to-consumer Inside Sales (IC) Associate - Work From Home

Health Care Service Corp.; United States; Remote; USD 54,815,000 - 97,910,000; Full time

Job summary

Health Care Service Corporation is hiring a Direct to Consumer Sales Associate to promote Medicare and ancillary products through phone, chat, and online channels. You will assess needs, present plans, and enroll qualified recipients while pursuing sales quotas in a fast-paced environment.

The role emphasizes strong DTC sales history, clear communication, and the ability to work across time zones in a fully remote setup within the continental United States.

Qualifications

• Active health, accident and life license preferred or obtainable within 90 days.
• Bachelor’s degree preferred.
• Minimum of 2 years of direct-to-consumer sales experience.
• Proven track record of achieving and exceeding sales targets.
• Cable broadband or fiber with at least 10 Mbps down and 5 Mbps up.
• Willing to travel for on-site training and conferences as needed.

Responsibilities

• Sell healthcare products via inbound/outbound calls, chat, and web channels.
• Conduct needs assessments and position Medicare and ancillary plans.
• Generate leads, qualify prospects, close sales, and meet quotas.
• Use CRM and AI-assisted tools to guide conversations and document activity.

Skills

Active health/life license

Bachelor's degree preferred

2+ years DTC sales

Proven sales targets

Broadband internet speeds

Travel for training

Education

Bachelor's degree preferred

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

The Direct to Consumer (DTC) Sales Associate delivers professional activities in the Direct Sales job family, responsible for selling healthcare-related products through inbound and outbound calls, chat interactions, and other technology-enabled channels. Receives inquiries from prospective members, conducts consultative needs assessments, positions Medicare Advantage, Medicare Supplement, Prescription Drug Plan, Dental, and Ancillary solutions, and may enroll recipients telephonically while completing required documentation in a timely manner. Develops sales opportunities through generated leads, personal referrals, and business partner referrals, maintains sales programs within an assigned territory, and is responsible for generating leads, qualifying prospects, closing sales, and meeting or exceeding sales quotas. Conducts the majority of selling activities over the phone, internet, and computer while leveraging CRM, sales, telephony, and AI-supported tools to guide customer conversations. Communicates information accurately and timely, tracks sales activity and results, adheres to CMS and HCSC compliance standards, attends sales and department meetings, and applies professional knowledge to provide guidance, insight, and exceptional customer service in a fast-paced, performance-driven environment. This role is eligible for sales incentive compensation (IC).

Required Job Qualifications:

• Maintain an active Health, Accident & Life preferred resident license, or acquire license within 90 days.
• Bachelors preferred.
• Minimum of 2 years of direct-to-consumer sales experience.
• Proven track record of achieving and exceeding sales targets.
• Cable broadband or Fiber Optic with internet speeds of at least 10 Mbps download and 5 Mbps upload.
• Capability to participate in on-site training and sales conferences which may necessitate overnight travel as determined by the business.

Schedule:

Availability to work during the hours of 8am-8pm in your local time zone. Able to work weekends, holidays, evenings, and rotating shifts. Ability to work overtime as business requires.

Locations:

This is a fully remote position, available in the US only. This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

License:

Licensed in at least one of the following states: AL, AZ, TN, TX, NM, PA.

Sponsorship:

Sponsorship is not available.

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

Base Pay Range

Base Pay Range $19.13 - $34.17. Exact compensation may vary based on skills, experience, and location.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.