Direct-to-consumer Inside Sales (IC) Associate - Work From Home

HCSC Group; United States; Remote; USD 26,000 - 47,000; Full time

Job summary

HCSC is seeking a Direct to Consumer Sales Associate to drive enrollment and upsell health plans via phone, chat, and online channels. The role emphasizes consultative needs assessments, meeting sales quotas in a fast-paced environment.

You will work remotely in the United States with 8am–8pm local time availability, weekends/holidays, and occasional travel for training. Licensing and internet requirements apply.

Qualifications

• Active Health, Accident & Life license required or to be obtained within 90 days.
• Bachelor's degree preferred.
• Minimum 2 years of direct-to-consumer sales experience.
• Proven track record of meeting or exceeding sales targets.
• Cable broadband or Fiber Optic with internet speeds of at least 10 Mbps download and 5 Mbps upload.
• Willingness to participate in on-site trainings and travel as needed.

Responsibilities

• Sell healthcare-related products via inbound/outbound calls, chat, and other technology-enabled channels.
• Develop sales opportunities, generate leads, qualify prospects, close sales, and meet or exceed sales quotas.
• Use CRM, telephony, and AI-supported tools to guide customer conversations.
• Maintain CMS and HCSC compliance standards.

Skills

Direct-to-consumer sales

Communication skills

Negotiation

Education

Bachelor's degree

Tools

CRM software

Telephony

AI-supported tools

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.# # **Job Summary**### The Direct to Consumer (DTC) Sales Associate delivers professional activities in the Direct Sales job family, responsible for selling healthcare-related products through inbound and outbound calls, chat interactions, and other technology-enabled channels. Receives inquiries from prospective members, conducts consultative needs assessments, positions Medicare Advantage, Medicare Supplement, Prescription Drug Plan, Dental, and Ancillary solutions, and may enroll recipients telephonically while completing required documentation in a timely manner. Develops sales opportunities through generated leads, personal referrals, and business partner referrals, maintains sales programs within an assigned territory, and is responsible for generating leads, qualifying prospects, closing sales, and meeting or exceeding sales quotas. Conducts the majority of selling activities over the phone, internet, and computer while leveraging CRM, sales, telephony, and AI-supported tools to guide customer conversations. Communicates information accurately and timely, tracks sales activity and results, adheres to CMS and HCSC compliance standards, attends sales and department meetings, and applies professional knowledge to provide guidance, insight, and exceptional customer service in a fast-paced, performance-driven environment. This role is eligible for sales incentive compensation (IC).### **Required Job Qualifications:*** Maintain an active Health, Accident & (Life preferred) resident license, or acquire license within 90 days.* Bachelors preferred* Minimum of 2 years of direct-to-consumer sales experience* Proven track record of achieving and exceeding sales targets* Cable broadband or Fiber Optic with internet speeds of at least 10 Mbps download and 5 Mbps upload* Capability to participate in on-site training and sales conferences which may necessitate overnight travel as determined by the business.**Schedule:*** Availability to work during the hours of 8am-8pm in your local time zone.* Able to work weekends, holidays, evenings, and rotating shifts.* Ability to work overtime as business requires.**Locations:** This is a fully remote position, available in the US only**License:** Licensed in at least one of the following states: AL, AZ, TN, TX, NM, PA**Sponsorship:** Sponsorship is not available.### **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**### **Pay Transparency Statement:**At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.This position may be performed remotely from anywhere within the continental United States, **excluding California, New York, Alaska, and Hawaii**.## HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.# # **Base Pay Range**$19.13 - $34.17Exact compensation may vary based on skills, experience, and location.