Direct Support Trainer & Coach — Training Excellence

Mozaic; Town of Waterloo (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Work Today, Get Paid Today

Student Loan Forgiveness Program

Tuition Reimbursement

20 Paid Vacation Days and 8 Paid H ol

Medical, Dental, Vision, and Pet Ins

Flexible Spending Accounts - Medical &

403(b) Retirement Plan with Employer M

Pre-Paid Legal Services

Employee Assistance Program & Wellness

Paid Comprehensive Training and Certif

Job summary

Mozaic (A Chapter of The Arc NY) seeks a full-time Direct Support Professional Trainer to develop and support DSPs across programs. The role mentors, coaches, and evaluates training outcomes while aligning with state regulations and best practices.

The DSP Trainer delivers ongoing skills development and ensures effective transfer of learning to daily work, maintaining compliance and training records. Evening and overnight shifts are common.

Qualifications

• Education: high school diploma or GED required; associate's/bachelor's preferred in human services, education, or related field.
• Experience: minimum 3 years as a DSP or similar role in IDD services; training/coaching experience preferred.

Responsibilities

• Help newly hired DSPs apply classroom training to daily work and transfer learning to practice.
• Provide guidance, hands-on support, and real-time feedback; model organizational standards, state regulations and best practices.
• Deliver ongoing skills development, introduce new concepts, and help employees build confidence and competency.
• Ensure compliance with state and federal requirements; maintain training records and certification requirements.
• Collaborate with supervisors to identify training needs and performance gaps; design targeted trainings.
• Evaluate training effectiveness via observation, feedback, and performance outcomes; pursue continuous program improvement.

Skills

Strong communication

Presentation skills

Adapt training methods to diverse学习个学习

MS Office

LMS (Learning Management Systems)

Education

High school diploma or GED

Associate's or Bachelor's degree in Human Services/Education or related field preferred

Tools

Microsoft Office

Learning Management Systems (LMS)

Job description

Mozaic (A Chapter of The Arc NY) seeks a full-time Direct Support Professional Trainer to develop and support DSPs across programs. The role mentors, coaches, and evaluates training outcomes while aligning with state regulations and best practices.

The DSP Trainer delivers ongoing skills development and ensures effective transfer of learning to daily work, maintaining compliance and training records. Evening and overnight shifts are common.