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Mozaic (A Chapter of The Arc NY) is seeking a full-time Direct Support Professional Trainer to support the development and success of Direct Support Professionals across our programs. The DSP Trainer delivers ongoing skills development, offers coaching, and ensures learning translates into daily practice while upholding state regulations and organizational standards.
Based in Seneca County with 35 hours per week and evening/overnight shifts, this role requires at least 3 years of DSP experience,
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Mozaic (A Chapter of The Arc NY) is seeking a full-time Direct Support Professional (DSP) Trainer to support the development and success of Direct Support Professionals across our programs. The DSP Trainer is responsible for helping newly hired DSPs successfully apply the knowledge and skills gained through classroom-based training to their daily work, ensuring that learning is effectively transferred into practice. Serving as a subject matter expert, mentor, and coach, this role provides guidance, hands‑on support, and real‑time feedback while reinforcing organizational standards, state regulations, and industry best practices.
The DSP Trainer delivers ongoing skills development opportunities, introduces new concepts, and helps employees build confidence and competency in their roles. In addition, the trainer ensures compliance with state and federal requirements, maintains training records and certification requirements, collaborates with supervisors to identify training needs and performance gaps, and evaluates training effectiveness through observation, feedback, and performance outcomes. Through continuous coaching and program improvement, the DSP Trainer plays a vital role in maintaining a highly skilled workforce dedicated to supporting people in living meaningful and fulfilling lives.
Location: Seneca County
Schedule: 35 hours per week
Varies - Mostly evenings and overnights
High school diploma or GED required. Associate's or Bachelor's degree in Human Services, Education, or related field preferred.
Minimum 3 years of experience as a DSP or in a similar role within IDD services. Prior experience in training, coaching, or staff development strongly preferred
Strong communication and presentation skills. Ability to adapt training methods to diverse learning styles. Proficiency in Microsoft Office and learning management systems (LMS).
Mozaic is a not-for-profit organization based in the Finger Lakes Region, specializing in providing services and residential facilities for people with intellectual and developmental disabilities. We are a prominent advocate for supporting and improving the lives of over 2,000 people with disabilities in our area.
Mozaic is an EEO/AA/Veteran/Disabled Employer