Direct Support Professional DSP Team Leader

New-Communities; Madison (ME); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Training & certifications

Same day pay

Health insurance

Dental & Vision

Tuition reimbursement

403(b) plan

Wellness program

Birthday bonus

Job summary

New Communities is seeking a DSP Team Leader to support adults with intellectual challenges and other disabilities in Maine. This full-time leadership role involves supervising the direct care team, coordinating staffing, and guiding residents toward their service plan goals.

Flexibility for after-hours on-call supervision is required. The position offers paid time off, training opportunities, health/dental/vision insurance, tuition reimbursement, a 403(b) plan with match, and wellness benefits.

Qualifications

• High school diploma or equivalent is required.
• Active Maine driver’s license is required.
• One year of experience in a healthcare setting and one year of supervisory experience preferred.
• Must be able to communicate effectively with residents and coworkers whose primary language is English.
• DSP, 40-hour CRMA, CPR/FA, and Behavioral Intervention Training required within 120 days after hire.

Responsibilities

• Lead and supervise the direct care team, addressing employee performance issues with the support of the Program Manager.
• Ensure safe and adequate facility coverage by coordinating staffing schedules.
• Assist residents in achieving their individual service plan goals, providing personal care and other essential support to enhance their quality of life.
• Offer assistance and guidance to clients and staff during crisis situations.
• Oversee all medication administration practices and procedures to ensure compliance and safety.
• Manage the intake and discharge process for residents, maintaining accurate and up-to-date clinical records.
• Work closely with guardians and approved external agencies to ensure the delivery of high-quality services.

Skills

Team supervision

Staffing coordination

Resident support

Crisis management

Medication oversight

Intake & discharge facilitation

Education

High school diploma or equivalent

Job description

Description

New Communities is proud to have been named one of the 2024, 2025, and 2026 Best Places to Work in Maine. This recognition reflects our commitment to fostering a supportive, inclusive, and rewarding environment for our team members.

New Communities is seeking a talented professional to join our team as a DSP Team Leader for our intellectual disability program supporting adults with intellectual challenges and other disabilities. This full-time leadership position has limited supervisory responsibilities for residents and general oversight of direct care staff. The DSP Team Leader position has a Monday - Friday schedule, though flexibility is required to meet program needs. Providing after hours on-call supervision on a regular rotation is required.

DSP Team Leader Responsibilities include:

• Team Supervision: Lead and supervise the direct care team, addressing employee performance issues with the support of the Program Manager.
• Staffing Coordination: Ensure safe and adequate facility coverage by coordinating staffing schedules.
• Resident Support: Assist residents in achieving their individual service plan goals, providing personal care and other essential support to enhance their quality of life.
• Crisis Management: Offer assistance and guidance to clients and staff during crisis situations.
• Medication Oversight: Oversee all medication administration practices and procedures to ensure compliance and safety.
• Intake & Discharge Facilitation: Manage the intake and discharge process for residents, maintaining accurate and up-to-date clinical records.
• Collaboration: Work closely with guardians and approved external agencies to ensure the delivery of high-quality services.

The DSP Team Leader position requires flexibility and the ability to manage time and multiple tasks with varying deadlines and little supervision. Strong organizational, written and interpersonal communication as well as basic supervisory skills are essential.

The DSP Team Leader Benefits:

• Paid time off - 17 days off per year plus 9 paid holidays
• Paid training opportunities and certifications
• Same day pay option
• Health insurance
• Dental and Vision insurance
• Tuition reimbursement up to $5,000/year
• 403(b) Retirement Plan with 5% company match
• Wellness program including fitness reimbursement
• Birthday bonus
• Making a difference!

Requirements

DSP Team Leader Requirements

• High school diploma or equivalent is required
• Active Maine driver’s license is required
• One year of experience in a healthcare setting and one year of supervisory experience preferred
• Must be able to communicate effectively with residents and coworkers whose primary language is English
• DSP, 40-hour CRMA, CPR/FA, and Behavioral Intervention Training required within 120 days after hire.