Direct Support Professional DSP Team Leader

New Communities, Inc.; Madison (ME); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

403(b) retirement plan

Wellness program

Birthday bonus

Same day pay

Training certifications

Job summary

New Communities is seeking a DSP Team Leader in Maine to oversee the direct care team and support adults with intellectual challenges. The role requires coordinating staffing, supervising staff, and ensuring compliance with care plans and safety procedures.

The position involves after-hours on-call supervision on a regular rotation, a Monday–Friday schedule with flexibility for program needs, and collaboration with guardians and external agencies to deliver high-quality services.

Qualifications

• Must have supervision experience in a healthcare or care setting.
• Strong communication skills in English are required.
• Ability to manage multiple tasks with minimal supervision.
• Experience in crisis management is a plus.

Responsibilities

• Lead and supervise the direct care team to address performance issues.
• Coordinate staffing to ensure safe facility coverage.
• Assist residents in achieving service plan goals and provide personal support.
• Provide crisis guidance to clients and staff as needed.
• Oversee medication administration practices for safety and compliance.
• Manage intake and discharge processes and maintain accurate records.
• Collaborate with guardians and external agencies to ensure high-quality services.

Skills

Supervisory experience

English communication

Time management

Healthcare setting experience

Crisis management

Education

High school diploma or equivalent

Job description

Job Type

Full-time

Description

New Communities is proud to have been named one of the 2024, 2025, and 2026 Best Places to Work in Maine. This recognition reflects our commitment to fostering a supportive, inclusive, and rewarding environment for our team members. Join our award-winning team!

New Communities is seeking a talented professional to join our team as a DSP Team Leader for our intellectual disability program supporting adults with intellectual challenges and other disabilities. This full-time leadership position has limited supervisory responsibilities for residents and general oversight of direct care staff. The DSP Team Leader position has a Monday - Friday schedule, though flexibility is required to meet program needs. Providing after hours on-call supervision on a regular rotation is required.

DSP Team Leader Responsibilities

• Team Supervision: Lead and supervise the direct care team, addressing employee performance issues with the support of the Program Manager.


• Staffing Coordination: Ensure safe and adequate facility coverage by coordinating staffing schedules.


• Resident Support: Assist residents in achieving their individual service plan goals, providing personal care and other essential support to enhance their quality of life.


• Crisis Management: Offer assistance and guidance to clients and staff during crisis situations.


• Medication Oversight: Oversee all medication administration practices and procedures to ensure compliance and safety.


• Intake & Discharge Facilitation: Manage the intake and discharge process for residents, maintaining accurate and up-to-date clinical records.


• Collaboration: Work closely with guardians and approved external agencies to ensure the delivery of high-quality services.

The DSP Team Leader position requires flexibility and the ability to manage time and multiple tasks with varying deadlines and little supervision. Strong organizational, written and interpersonal communication as well as basic supervisory skills are essential.

The DSP Team Leader Benefits:

• Paid time off - 17 days off per year plus 9 paid holidays


• Paid training opportunities and certifications


• Same day pay option


• Health insurance


• Dental and Vision insurance


• Tuition reimbursement up to $5,000/year


• 403(b) Retirement Plan with 5% company match


• Wellness program including fitness reimbursement


• Birthday bonus


• Making a difference!

DSP Team Leader Requirements

• High school diploma or equivalent is required


• Active Maine driver’s license is required


• One year of experience in a healthcare setting and one year of supervisory experience preferred


• Must be able to communicate effectively with residents and coworkers whose primary language is English


• DSP, 40-hour CRMA, CPR/FA, and Behavioral Intervention Training required within 120 days after hire.