Direct Sales Supervisor – Residential Telecom

TDS Telecom; Nampa (ID); On-site; USD 72,000 - 116,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Paid Holidays

Parental Leave

Job summary

TDS Telecom in the United States is seeking a Direct Sales Supervisor to coach a team of Direct Sales Representatives, meet revenue targets, and grow the residential customer base. You will supervise performance, train staff, and ensure adherence to company policies while driving new product adoption.

Join a growing organization with uncapped earning potential and a focus on teamwork, development, and exceptional customer service as you lead the local sales team in Nampa, ID.

Qualifications

• Associates degree (or higher) -OR- 2+ years professional work experience.
• 2+ years outside sales and/or sales coach experience
• 1+ year supervisory or sales management experience
• Must have and maintain a valid driver's license and willing and able to travel based on the needs of the business
• Understanding of the telecommunication industry, including products and services.
• Track record of success in residential sales.
• Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone.
• Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions.
• Computer literacy (i.e., Excel, Word, email, Internet).

Responsibilities

• Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations.
• Conduct quarterly and annual performance reviews and provide day-to-day guidance to sales staff.
• Conduct scheduled team meetings and handle employee issues with HR.
• Educate customers on services and obtain appointments.
• Submit orders that follow the sales process.
• Oversee orders and ensure timely processing.
• Manage customer accounts from sale to installation and follow up for satisfaction.
• Report weekly and monthly sales achievements to management.
• Meet with local distributors and apartment owners to roll out referral programs.

Skills

Sales leadership

Coaching

Customer acquisition

Verbal communication

Independent work

Computer literacy

Education

Associate degree or higher

Tools

Excel

Word

Email

Job description

TDS Telecom in the United States is seeking a Direct Sales Supervisor to coach a team of Direct Sales Representatives, meet revenue targets, and grow the residential customer base. You will supervise performance, train staff, and ensure adherence to company policies while driving new product adoption.

Join a growing organization with uncapped earning potential and a focus on teamwork, development, and exceptional customer service as you lead the local sales team in Nampa, ID.