Direct Sales Supervisor – Lead a High-Performing Team

TDS Telecommunications Corporation; Nampa (ID); On-site; USD 72,000 - 116,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Paid Vacation

Job summary

TDS Telecommunications Corporation in Nampa, ID is seeking a Direct Sales Supervisor to coach and develop a team of Direct Sales Representatives to meet revenue targets and expand the customer base. You’ll supervise performance, train staff, and ensure adherence to sales processes while growing residential revenues.

The role requires leadership, strong communication, and a track record in residential sales with willingness to travel as needed.

Qualifications

• Associates degree (or higher) -OR- 2+ years professional work experience.
• 2+ years outside sales and/or sales coach experience.
• 1+ year supervisory or sales management experience.
• Must have and maintain a valid driver’s license and willing and able to travel based on the needs of the business.

Responsibilities

• Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise.
• Contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments.
• Write and submit accurate and timely orders that abide by the established sales process.
• Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process.
• Manage customer accounts from the initial sale through installation process. Perform telephone follow-ups on all sales after install to ensure customer satisfaction.
• Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications.
• Meet with local satellite distributors and apartment owners to roll out TDS’ referral program.

Skills

Outside sales

Sales coaching

Supervisory experience

Driver’s license

Travel readiness

Education

Associates degree or higher

Tools

Excel

Word

Email

Internet

Job description

TDS Telecommunications Corporation in Nampa, ID is seeking a Direct Sales Supervisor to coach and develop a team of Direct Sales Representatives to meet revenue targets and expand the customer base. You’ll supervise performance, train staff, and ensure adherence to sales processes while growing residential revenues.

The role requires leadership, strong communication, and a track record in residential sales with willingness to travel as needed.