Direct Sales Supervisor: Coach, Grow & Lead Team

TDS Telecommunications LLC; Appleton (WI); On-site; USD 72,000 - 116,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Paid Holidays

Paid Parental Leave

Adoption & Surrogacy

Employee Wellness

Job summary

TDS Telecom is seeking a Direct Sales Supervisor in Appleton, WI to coach and develop a team of Direct Sales Representatives, drive revenue growth, and expand the residential customer base. You will supervise day-to-day sales operations, ensure adherence to the sales process, and report results to leadership.

The role requires proven sales leadership, a valid driver's license, and willingness to travel as needed.

Qualifications

• Associates degree or 2+ years professional work experience.
• 2+ years outside sales and/or sales coach experience.
• 1+ year supervisory or sales management experience.
• Must have and maintain a valid driver’s license and willing and able to travel.

Responsibilities

• Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise.
• Contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments.
• Write and submit accurate and timely orders that abide by the established sales process.
• Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process.
• Manage customer accounts from the initial sale through installation process. Perform telephone follow-ups on all sales after install to ensure customer satisfaction.
• Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications.
• Meet with local satellite distributors and apartment owners to roll out TDS’ referral program.
• Maintain technical knowledge and interpersonal skills necessary to achieve success in position. Other duties and responsibilities as assigned.

Skills

Communication skills

Computer literacy

Education

Associates degree or higher

Job description

TDS Telecom is seeking a Direct Sales Supervisor in Appleton, WI to coach and develop a team of Direct Sales Representatives, drive revenue growth, and expand the residential customer base. You will supervise day-to-day sales operations, ensure adherence to the sales process, and report results to leadership.

The role requires proven sales leadership, a valid driver's license, and willingness to travel as needed.