Direct Sales Associate- Sandusky, OH

IGS Energy; Cleveland (OH); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Healthcare coverage

Mental wellbeing support

Family planning support

401(k) match

Paid time off

Job summary

IGS Energy is seeking a Home Energy Consultant for retail locations in the United States. The role focuses on acquiring new customers, promoting a wide range of energy products, and delivering exceptional customer experiences at retail stores.

The position offers a base salary plus uncapped commissions, with strong opportunities for personal and professional growth. The candidate will become a subject matter expert on offerings and use consultative selling to meet sales objectives while

Qualifications

• Highly sales motivated with excellent customer service, retention, and sales closing skills.
• Proven understanding of the business, lives the company values, and committed to continuous learning and development.
• Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.
• Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.
• Strong negotiation and closing skills with a focus on education.
• Ability to interpret, analyze, and evaluate information relative to selling techniques.
• Time management and multitasking skills.
• Ability to work independently and a flexible schedule to ensure performance expectations are met.

Responsibilities

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Use consultative selling to identify customer needs and recommend gas, electricity and energy products.
• Consistently achieve sales objectives and follow department goals and policies.
• Build rapport and handle objections with listening and negotiation skills.
• Collaborate with sales reps and store managers.
• Learn current product programs and clearly explain choices to customers.

Skills

Sales skills

Customer service

Interpersonal skills

Patience

Negotiation

Analytical thinking

Time management

Independent work

Education

High school diploma

Job description

Job Summary

As a Home Energy Consultant, Retail, you will be responsible for acquiring new customers and promoting a wide variety of products within a retail location. Become a subject matter expert on all offerings and utilize proven sales techniques to build relationships. This role is full-time and offers competitive benefits, a base salary, and uncapped commissions with great opportunities for personal and professional growth.

Primary Responsibilities

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.


• Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.


• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.


• Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.


• Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.


• Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

Required Skills

• Highly sales motivated with excellent customer service, retention, and sales closing skills.


• Proven understanding of the business, lives the company values, and committed to continuous learning and development.


• Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.


• Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.


• Strong negotiation and closing skills with a focus on education.


• Ability to interpret, analyze, and evaluate information relative to selling techniques.


• Time management and multitasking skills.


• Ability to work independently and a flexible schedule to ensure performance expectations are met.

Minimum Education, Experience and Requirements

• High school diploma or equivalent experience in retail or related field preferred.


• Previous experience in sales, customer retention, or account management.


• Flexibility to work second shift hours, including evenings, holidays and weekends as needed.


• Must have reliable transportation to and from job and training site(s).

Physical Demands

While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location. The employee is regularly required to sit, stand, and walk; use hands and fingers to operate the iPad; and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.).

Work Authorization

Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range

$55,000.00 - $100,000.00 * This range reflects total earnings opportunity, inclusive of commissions and bonuses.

Commission

This role is also eligible for an uncapped sales commission.

How We Support Your Wellbeing

• Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.


• Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.


• Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.


• Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.


• Work-Life Balance: Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact [e-mail].

Employer Overview

IGS Energy is a purpose-driven energy retailer serving homes and businesses across the U.S. and Canada. Since 1989, we’ve been a trusted advisor — growing into one of the nation’s leading energy providers. We make navigating the complex energy landscape easier by delivering customized solutions to millions of customers.

Hiring Locations

IGS Energy is hiring people in all U.S. states EXCEPT the following states: Alaska, California, District of Columbia, Hawaii, North Dakota, and Wyoming.