Direct Sales Associate

IGS Energy; Cleveland (OH); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Uncapped commission

Base salary

Paid time off

401k match

Medical insurance

Dental insurance

Vision insurance

Training and development

Employee discounts

Job summary

IGS Energy, a family‑owned energy retailer, is hiring a Direct Sales Associate to represent Just Energy at a major national retail partner location. You will advise customers on natural gas, electricity, and alternative energy while delivering a superior retail experience with a consultative sales approach.

The role offers a competitive base salary with uncapped commissions, performance incentives, and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent preferred.
• Experience in sales, customer retention, or account management.
• Ability to work second shift hours, including evenings, holidays and weekends as needed.
• Must have reliable transportation to and from job and training site(s).

Responsibilities

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Utilize a consultative selling approach to discover each customer’s unique needs and recommend energy products.
• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following departmental goals, policies, and procedures.
• Build confidence and handle objections with listening and negotiation skills.
• Develop collaborative relationships with other sales representatives, store managers and retail employees.
• Proactively learn and effectively demonstrate current product programs to assist customers in making informed decisions.

Skills

Sales skills

Customer service

Negotiation

Closing skills

Interpersonal skills

Time management

Multitasking

Independent work

Flexibility

Education

High school diploma or equivalent

Tools

iPad

Job description

Full-Time with a Flexible Schedule | Competitive Base Salary + Uncapped Commission | Comprehensive Benefits

Family‑owned since 1989, IGS Energy has helped customers navigate a changing energy landscape with clarity and confidence. We’ve built our approach on trust, transparency, and long‑term success, and are proud to be recognized as a Great Place to Work® and one of Fortune’s 100 Best Companies to Work For®. As a Direct Sales Associate, you will represent Just Energy on behalf of IGS Energy, while working onsite within a major national retail partner location. In this role, you will serve as a trusted advisor to customers exploring natural gas, electricity, and alternative energy options. You will be responsible for acquiring new customers, providing a superior retail experience, and applying a consultative sales approach to help individuals make informed decisions. This role offers a competitive compensation structure—including a base salary and uncapped commission—as well as opportunities for career advancement and professional development. This is an excellent opportunity for individuals looking to build a rewarding career in a stable, growing industry while benefiting from strong earning potential and a supportive culture.

Competitive Compensation & Rewards

• Competitive base salary ($20/hr; $41,600/yr)
• Uncapped commission structure
• Performance incentives and recognition programs
• Ability to earn additional incentive time off based on sales performance
• Comprehensive Benefits Package Medical, dental, and vision insurance
• 3 weeks paid time off in first year and company holidays
• Retirement savings plan (401k) + company match
• Employee discounts and retail partner perks
• Professional Growth & Support Robust onboarding and ongoing training
• Continuous coaching and skill development
• Clear pathways for advancement within the organization
• Opportunities to become a subject matter expert in energy solutions

Primary Responsibilities

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
• Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
• Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
• Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

Required Skills: Highly sales motivated with excellent customer service, retention, and sales closing skills. Proven understanding of the business, lives the company values, and committed to continuous learning and development. Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues. Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections. Strong negotiation and closing skills with a focus on education. Ability to interpret, analyze, and evaluate information relative to selling techniques. Time management and multitasking skills. Ability to work independently and a flexible schedule to ensure performance expectations are met.

Minimum Education, Experience and Requirements: High school diploma or equivalent experience in retail or related field preferred. Previous experience in sales, customer retention, or account management. Flexibility to work second shift hours, including evenings, holidays and weekends as needed. Must have reliable transportation to and from job and training site(s).

Physical Demands: While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location. The employee is regularly required to sit, stand, and walk; use hands and fingers to operate the iPad; and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.).

Work Authorization: Applicants must be authorized to work in the US on a full‑time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range: $55,000.00 - $100,000.00 * This range reflects total earnings opportunity, inclusive of commissions and bonuses.

Commission

This role is also eligible for an uncapped sales commission.

How We Support Your Wellbeing

Healthcare Essentials

Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

Mental Wellbeing

Robust support through Headspace and free mental healthcare visits for you and your dependents.

Family Planning Support

Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

Financial Readiness

Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

Work-Life Balance

Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact [e-mail].

IGS Energy is a purpose‑driven energy retailer serving homes and businesses across the U.S. and Canada. Since 1989, we’ve been a trusted advisor — growing into one of the nation’s leading energy providers. We make navigating the complex energy landscape easier by delivering customized solutions to millions of customers.

At this time, IGS Energy is hiring people in all U.S. states EXCEPT the following states: Alaska, California, District of Columbia, Hawaii, North Dakota, and Wyoming.