Direct Response Sales Support Specialist

KSHB / KMCI / The EW Scripps Company; New York (NY); Hybrid; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Retirement plan with company match

Disability and life insurance

Employee assistance program

Job summary

The EW Scripps Company is seeking a Sales Support Assistant – Direct Response in New York City. You will help manage direct response campaigns, process orders, and coordinate cross-functional teams to ensure smooth delivery for clients in a fast-paced environment.

This hybrid role requires a detail-oriented professional who can multitask, communicate effectively, and provide exceptional client service while supporting sales objectives.

Qualifications

• Detail-oriented, proactive, and able to solve problems independently.
• Excellent multi-tasking and prioritization with strong attention to detail.
• Strong verbal and written communication skills.
• Proficient use of Excel, Word, Outlook, and PowerPoint; ability to learn new systems.

Responsibilities

• Process direct response advertising orders with accuracy and attention to detail.
• Collaborate with internal departments to ensure flawless post-sale execution of advertising deals across multiple endpoints.
• Facilitate clients’ brand allocations, flighting requirements, shifts, commercial instructions, content constraints, and ad hoc requests.
• Communicate with Sales, Marketing, Commercial Operations and Pricing and Inventory teams to execute sponsorship opportunities.
• Troubleshoot creative issues/requests and deliver traffic instructions to meet start dates.
• Resolve outstanding billing discrepancies and ensure timely client payments.
• Support Account Executives and Sales Management in researching client initiatives and brand launches.

Skills

Detail orientation

Proactive

Multi-tasking

Verbal and written communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The EW Scripps Company is seeking a Sales Support Assistant – Direct Response in New York City. You will help manage direct response campaigns, process orders, and coordinate cross-functional teams to ensure smooth delivery for clients in a fast-paced environment.

This hybrid role requires a detail-oriented professional who can multitask, communicate effectively, and provide exceptional client service while supporting sales objectives.