Sales Support Assistant - DR

KSHB / KMCI / The EW Scripps Company; New York (NY); Hybrid; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Retirement plan with company match

Disability and life insurance

Employee assistance program

Job summary

The EW Scripps Company is seeking a Sales Support Assistant – Direct Response in New York City. You will help manage direct response campaigns, process orders, and coordinate cross-functional teams to ensure smooth delivery for clients in a fast-paced environment.

This hybrid role requires a detail-oriented professional who can multitask, communicate effectively, and provide exceptional client service while supporting sales objectives.

Qualifications

• Detail-oriented, proactive, and able to solve problems independently.
• Excellent multi-tasking and prioritization with strong attention to detail.
• Strong verbal and written communication skills.
• Proficient use of Excel, Word, Outlook, and PowerPoint; ability to learn new systems.

Responsibilities

• Process direct response advertising orders with accuracy and attention to detail.
• Collaborate with internal departments to ensure flawless post-sale execution of advertising deals across multiple endpoints.
• Facilitate clients’ brand allocations, flighting requirements, shifts, commercial instructions, content constraints, and ad hoc requests.
• Communicate with Sales, Marketing, Commercial Operations and Pricing and Inventory teams to execute sponsorship opportunities.
• Troubleshoot creative issues/requests and deliver traffic instructions to meet start dates.
• Resolve outstanding billing discrepancies and ensure timely client payments.
• Support Account Executives and Sales Management in researching client initiatives and brand launches.

Skills

Detail orientation

Proactive

Multi-tasking

Verbal and written communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Are you a detail-oriented, customer-focused professional who thrives in a fast-paced sales environment? We’re looking for a Sales Support Assistant – Direct Response to provide comprehensive support to the Direct Response Sales team, ensuring seamless campaign execution, accurate order processing, and exceptional client service while supporting Scripps Networks’ strategic sales objectives.

If you’re organized, proactive, and passionate about delivering outstanding support, this is your opportunity to join our passionate team where your contributions fuel the stories that matter and the connections that count.

WHAT YOU’LL DO

• Process direct response advertising orders with accuracy and attention to detail
• Collaborate with internal departments to ensure flawless post-sale execution of advertising deals across multiple endpoints
• Facilitate clients’ brand allocations, flighting requirements, shifts, commercial instructions, content constraints, and ad hoc requests
• Communicate with Sales, Marketing, Commercial Operations and Pricing and Inventory teams to execute sponsorship opportunities
• Troubleshoot creative issues/requests and delivery of traffic instructions to facilitate campaigns air by clients’ start date
• Resolve outstanding billing discrepancies and ensure timeline client payments
• Support Account Executives and Sales Management in researching client initiatives, strategies, and/or brand launches

WHAT YOU’LL NEED

• High school diploma or equivalent required
• Prior media internship(s) preferred

WHAT YOU’LL BRING

• Skills & Abilities
• Highly motivated, proactive, and able to work autonomously with a solution-oriented, problem-solving approach
• Ability to multi-task, prioritize, and maintain excellent attention to detail
• Strong verbal and written communication skills
• Proficient use of Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Must have the ability to learn new systems and platforms

WHERE YOU’LL LIVE, WORK, AND PLAY

New York City is the ultimate destination for ambitious professionals seeking endless opportunities and unmatched energy. As the media capital of the world, NYC offers unparalleled access to industry leaders, cultural institutions, and career growth. From world-class dining and Broadway shows to iconic landmarks like Central Park and the Brooklyn Bridge, the city provides an exciting backdrop for both work and play. With diverse neighborhoods, cutting-edge innovation, and a vibrant community, New York City is where you can build your career while experiencing everything this dynamic metropolis has to offer.

#LI-SM2
#LI-Hybrid

COMPENSATION RANGE:

Hourly: $25.48 - 26.44

Pursuant to state and local salary transparency laws, the salary range posted is specific to candidates who will perform this work in New York.

ADDITIONAL BENEFITS:

• A career path to grow your professional experiences
• Full medical, dental and vision benefits, as well as certain other health and wellness benefits
• Retirement savings plan with company match
• Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire.

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.

SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

AtScripps, we are committed to a culture that reflects the audiences and communities we serve.We are intentional about creating anenvironmentwhereemployees, our audiences and other stakeholders feel valued and inspiredto reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.

ABOUT SCRIPPS:

The E.W. Scripps Company(NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.