Direct Response Sales Support Specialist

ION Media Networks, Inc.; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Full medical, dental and vision

Retirement savings plan with company 4

Disability insurance and life coverage

Employee assistance program

Pet discount program

Job summary

ION Media Networks, Inc. is seeking a Sales Support Assistant – Direct Response in New York to provide comprehensive support to the Direct Response Sales team.

You will ensure accurate order processing, seamless campaign execution, and excellent client service while supporting Scripps’ strategic sales objectives. The role involves coordinating with Sales, Marketing and Operations, handling advertising orders, resolving billing discrepancies, and aiding account executives in client initiatives

Qualifications

• Must have high school diploma or equivalent.
• Prior media internship(s) preferred.

Responsibilities

• Process direct response advertising orders with accuracy and attention to detail.
• Collaborate with internal departments to ensure flawless post-sale execution of advertising deals across multiple endpoints.
• Facilitate clients’ brand allocations, flighting requirements, shifts, commercial instructions, content constraints, and ad hoc requests.
• Communicate with Sales, Marketing, Commercial Operations and Pricing and Inventory teams to execute sponsorship opportunities.
• Troubleshoot creative issues/requests and delivery of traffic instructions to facilitate campaigns air by clients’ start date.
• Resolve outstanding billing discrepancies and ensure timeline client payments.
• Support Account Executives and Sales Management in researching client initiatives, strategies, and/or brand launches.

Skills

Attention to detail

Multitasking

Communication skills

MS Office

Autonomous

Problem-solving

Education

High school diploma or equivalent

Job description

ION Media Networks, Inc. is seeking a Sales Support Assistant – Direct Response in New York to provide comprehensive support to the Direct Response Sales team.

You will ensure accurate order processing, seamless campaign execution, and excellent client service while supporting Scripps’ strategic sales objectives. The role involves coordinating with Sales, Marketing and Operations, handling advertising orders, resolving billing discrepancies, and aiding account executives in client initiatives