Direct Care Professional

ServiceNet; Williamsburg (MA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Paid time off

Tuition assistance

Vision insurance

Paid Holidays

Paid Vacation Leave

Public Service Loan Forgiveness (PSLF)

Job summary

ServiceNet in Massachusetts seeks a Direct Care Professional to support residents in residential programs across multiple counties. You will assist with daily activities, meals, and home maintenance, while coordinating transportation to appointments and events.

With required driving privileges and ability to complete training, you will document daily notes, track important information, and work as part of a team to help residents reach personal goals.

Qualifications

• No formal education required; training provided.
• Driver’s license required with at least 6 months remaining and clean driving record.
• Must have physical ability to perform tasks and ensure resident safety.
• Background check required.

Responsibilities

• Help with daily activities such as eating, dressing, and using equipment.
• Home support including cooking, cleaning, laundry, and shopping.
• Transport residents to appointments and activities.
• Maintain daily notes and track important information.
• Support residents in achieving personal goals.
• Administer medications after training.
• Complete required trainings and certifications.
• Collaborate closely with a team and follow supervisor instructions.

Skills

Driver’s License

Basic Computer Skills

Physical Ability

Job description

Direct Care Professional

Department: Developmental Brain Injury Services

Location: Residential programs throughout Hamden, Hampshire, Franklin & Berkshire counties!

Shift: Multiple shifts available, including overnights

Pay: $18-$20 per hour (Base on experience and certifications - See below)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Paid Vacation Leave (starting at two weeks minimum plus year-end rollover)
• Paid Sick Leave (11 days plus year-end rollover)
• Paid Holidays (11 holidays + 1 floating holiday)
• Paid Personal Leave (3 days)
• 403(b) Retirement Plan (with 1-to-1 match up to 4% by ServiceNet after one year)
• Health Insurance (85-90% paid by ServiceNet for individual plans)
• Comprehensive Dental Insurance
• Pre-tax Flexible Spending Accounts for Medical and Dependent Care Expenses
• Life Insurance (100% paid by ServiceNet)
• Long-term Disability Insurance (100% paid by ServiceNet)
• Voluntary Supplemental Life Insurance
• Employee Assistance Program
• Discounted Auto and Homeowner’s Insurance
• Public Service Loan Forgiveness (PSLF) Eligibility
• Tuition Remission for Eligible Classes at Massachusetts State Colleges, Community Colleges, and the University of Massachusetts
• Continuing Education and Professional Training Opportunities

Key Responsibilities

• Help with Daily Activities: Assist with everyday tasks such as eating, dressing, and using special equipment.
• Home Support: Cook meals, clean, do laundry, shop for groceries, and help keep the home cozy.
• Transportation: Drive residents to appointments, events, and other activities.
• Keep Records: Write daily notes and track important information.
• Support Goals: Help residents achieve their personal goals.
• Administer Medication: Give out medications once trained.
• Stay Updated: Complete required training and certifications.
• Teamwork: Work closely with your team and follow instructions from your manager.

Qualifications

• No Educational Requirements: We will train you!
• Driver’s License: Must have a valid license for at least 6 months and a good driving record.
• Physical Ability: Be able to perform all the tasks needed and ensure the safety of residents.
• Basic Computer Skills: Know how to use a computer.
• Background Check Required

Compensation

• $18/hr: For individuals without Medical Application Program (MAP) certification
• $20/hr: For individuals with an active MAP certification
• Base $18/hr + $2/hr MAP certification differential

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.