Direct Care Professional

ServiceNet; Southampton (MA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid Vacation Leave

Paid Sick Leave

Paid Holidays

Health Insurance

Job summary

ServiceNet is seeking Direct Care Professionals to support residents in residential programs across Hamden, Hampshire, Franklin, and Berkshire counties. The role involves helping with daily activities, meals, transportation, and maintaining records.

There is on‑the‑job training with no formal education required. A valid driver’s license and ability to perform tasks safely are essential, along with completing required background checks and trainings.

Qualifications

• No educational requirements; we will train you.
• Driver’s license: Must have a valid license for at least 6 months and a good driving record.
• Physical ability: Be able to perform all necessary tasks and ensure resident safety.
• Background check required.

Responsibilities

• Help with Daily Activities: Assist with eating, dressing, and using equipment.
• Home Support: Cook meals, clean, do laundry, shop for groceries, and help keep the home cozy.
• Transportation: Drive residents to appointments, events, and other activities.
• Keep Records: Write daily notes and track important information.
• Support Goals: Help residents achieve their personal goals.
• Administer Medication: Give out medications once trained.
• Stay Updated: Complete required training and certifications.
• Teamwork: Work closely with your team and follow instructions from your manager.

Skills

Driver's license

Physical ability

Basic computer skills

Background check

Tools

Basic computer skills

Job description

Direct Care Professional

Department: Developmental Brain Injury Services

Location: Residential programs throughout Hamden, Hampshire, Franklin & Berkshire counties.

Shift: Multiple shifts available, including overnights.

Pay: $18–$20 per hour (based on experience and certifications; see below).

Key Responsibilities

• Help with Daily Activities: Assist with everyday tasks such as eating, dressing, and using special equipment.
• Home Support: Cook meals, clean, do laundry, shop for groceries, and help keep the home cozy.
• Transportation: Drive residents to appointments, events, and other activities.
• Keep Records: Write daily notes and track important information.
• Support Goals: Help residents achieve their personal goals.
• Administer Medication: Give out medications once trained.
• Stay Updated: Complete required training and certifications.
• Teamwork: Work closely with your team and follow instructions from your manager.

What You Need

• No educational requirements; we will train you.
• Driver’s license: Must have a valid license for at least 6 months and a good driving record.
• Physical ability: Be able to perform all necessary tasks and ensure resident safety.
• Basic computer skills: Know how to use a computer.
• Background check required.

Compensation Pay Range Requirements

• $18/hr for individuals without Medical Application Program (MAP) certification.
• $20/hr for individuals with an active MAP certification (base $18/hr + $2/hr MAP differential).

Employment Benefits

• Paid Vacation Leave (starting at two weeks minimum plus year-end rollover).
• Paid Sick Leave (11 days plus year-end rollover).
• Paid Holidays (11 holidays + 1 floating holiday).
• Paid Personal Leave (3 days).
• 403(b) Retirement Plan (1-to‑1 match up to 4% after one year).
• Health Insurance (85‑90% paid by ServiceNet for individual plans).
• Comprehensive Dental Insurance.

Other Benefits

• Pre‑tax Flexible Spending Accounts for Medical and Dependent Care Expenses.
• Life Insurance (100% paid by ServiceNet).
• Long‑term Disability Insurance (100% paid by ServiceNet).
• Voluntary Supplemental Life Insurance.
• Employee Assistance Program.
• Discounted Auto and Homeowner’s Insurance.

Continuing Education Benefits

• Public Service Loan Forgiveness (PSLF) Eligibility.
• Tuition Remission for eligible classes at Massachusetts State Colleges, Community Colleges, and the University of Massachusetts.
• Continuing Education and Professional Training Opportunities.

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.