Direct Care Professional

ServiceNet Inc.; Montague (MA); On-site; USD 37,440 - 41,600; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

ServiceNet is seeking a Direct Care Professional to support adults with brain injuries in residential programs across multiple counties. The role includes shifts (including overnights) and pays $18–$20 per hour based on experience and MAP certification.

Responsibilities include helping with daily activities, home support, transportation, record-keeping, and administering medications after training. ServiceNet emphasizes teamwork and ongoing training, with strong benefits and growth opportunities.

Qualifications

• No educational requirements; training provided.
• Driver’s license with valid status for at least 6 months and a clean driving record.
• Physical ability to perform tasks and ensure resident safety.
• Basic computer skills.
• Background check required.

Responsibilities

• Help with daily activities such as eating, dressing, and using equipment.
• Home support: cook meals, clean, do laundry, shop for groceries.
• Transport residents to appointments and activities.
• Write daily notes and track important information.
• Assist residents in achieving personal goals.
• Administer medications once trained.
• Complete required training and certifications.
• Collaborate with team and follow manager instructions.

Skills

Basic Computer Skills

Driver's License

Physical Ability

Background Check Required

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Direct Care Professional

Department: Developmental Brain Injury Services

Location: Residential programs throughout Hamden, Hampshire, Franklin & Berkshire counties!

Shift: Multiple shifts available, including overnights

Pay: $18-$20 per hour (Base on experience and certifications - See below)

ServiceNet is looking for amazing people who love helping others and making a difference! If you enjoy working with adults who have brain injuries and want to be part of a team that supports them in living happy, meaningful lives, this job is for you!

Key Responsibilities:

• Help with Daily Activities: Assist with everyday tasks such as eating, dressing, and using special equipment.
• Home Support: Cook meals, clean, do laundry, shop for groceries, and help keep the home cozy.
• Transportation: Drive residents to appointments, events, and other activities.
• Keep Records: Write daily notes and track important information.
• Support Goals: Help residents achieve their personal goals.
• Administer Medication: Give out medications once trained.
• Stay Updated: Complete required training and certifications.
• Teamwork: Work closely with your team and follow instructions from your manager.

What You Need:

• No Educational Requirements: We will train you!
• Driver’s License: Must have a valid license for at least 6 months and a good driving record.
• Physical Ability: Be able to perform all the tasks needed and ensure the safety of residents.
• Basic Computer Skills: Know how to use a computer.
• Background Check Required

Compensation Pay Range Requirements:

• $18/hr: For individuals without Medical Application Program (MAP) certification
• $20/hr: For individuals with an active MAP certification
  • Base $18/hr + $2/hr MAP certification differential

Pay and Benefits:

Employment Benefits:

• Paid Vacation Leave (starting at two weeks minimum plus year-end rollover)
• Paid Sick Leave (11 days plus year-end rollover)
• Paid Holidays (11 holidays + 1 floating holiday)
• Paid Personal Leave (3 days)
• 403(b) Retirement Plan (with 1-to-1 match up to 4% by ServiceNet after one year)
• Health Insurance (85-90% paid by ServiceNet for individual plans)
• Comprehensive Dental Insurance

Other Benefits:

• Pre-tax Flexible Spending Accounts for Medical and Dependent Care Expenses
• Life Insurance (100% paid by ServiceNet)
• Long-term Disability Insurance (100% paid by ServiceNet)
• Voluntary Supplemental Life Insurance
• Employee Assistance Program
• Discounted Auto and Homeowner’s Insurance

Continuing Education Benefits:

• Public Service Loan Forgiveness (PSLF) Eligibility
• Tuition Remission for Eligible Classes at Massachusetts State Colleges, Community Colleges, and the University of Massachusetts
• Continuing Education and Professional Training Opportunities

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.