Direct Billing & Payments Specialist

First Chicago Insurance Company; Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Salaries

Training & Development

Medical and Dental

401k with company match

Paid Time Off & Holidays

Tuition Reimbursement Programs

Wellness Program

Job summary

First Chicago Insurance Company seeks a Direct Bill Assistant for its busy Chicago call center located near Midway Airport. The role focuses on delivering excellent customer service while collecting payments and handling billing inquiries from insureds and agents.

Responsibilities include processing payments, reconciling batches, and supporting underwriting with billing matters. A high school diploma (or accounting exp) and strong data-entry skills are preferred, with potential bilingual

Qualifications

• Pleasant phone demeanor is a must.
• Detail oriented and proficient in data entry required.
• Strong ability to multitask and communicate effectively.
• Proficiency with Excel and Word required.

Responsibilities

• Handle high volume inbound calls regarding billing and payments.
• Take payments and answer billing questions by phone.
• Process payments received by mail, phone, walk-ins and online.
• Assist with other accounting projects as needed.

Skills

Customer service

Data entry

Multitasking

Communication

Pleasant phone demeanor

Education

High School diploma

Accounting experience

Tools

Excel

Word

Job description

First Chicago Insurance Company seeks a Direct Bill Assistant for its busy Chicago call center located near Midway Airport. The role focuses on delivering excellent customer service while collecting payments and handling billing inquiries from insureds and agents.

Responsibilities include processing payments, reconciling batches, and supporting underwriting with billing matters. A high school diploma (or accounting exp) and strong data-entry skills are preferred, with potential bilingual