Dining Shift Lead

Rochester Institute of Technology; City of Rochester (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Rochester Institute of Technology’s dining program seeks a Dining Shift Lead to oversee daily operations at Beanz and related locations, ensuring high-quality food and service while working with student staff and fellow supervisors.

You will hire, train, schedule, and supervise student workers, uphold sanitation and safety standards, and foster a welcoming, campus dining experience for the university community.

Qualifications

• Knowledge of food service production and service techniques.
• Knowledge of food sanitation and safety standards.
• Strong time management and multi-tasking in high volume environments.
• Excellent verbal, written, and interpersonal communication.
• Ability to obtain food safety/sanitation certifications as required.

Responsibilities

• Washes and prepares various foods for cooking or serving.
• Follows quality control, portioning, and customer service standards.
• Provides excellent service in a friendly, courteous manner.
• Cleans dishware and maintains sanitation standards.
• Receives and stores supplies; maintains organization and safety.
• Other duties as assigned.

Skills

Food service knowledge

Time management

Verbal/written communication

Interpersonal skills

Food safety certifications

Education

High School diploma or GED

3 years related experience

Job description

Position Highlights

• The Dining Shift Lead supervises the day to day operations of one or more full service retail restaurant, coffee/bakery, convenience store, or quick service dining locations. Works closely with students and other supervisors/managers to ensure the highest level of food and customer service quality.
• Hires, trains, schedules and works along side student workers.

Why Work for RIT Dining

RIT Dining serves thousands of students, faculty, and staff each day, creating meaningful moments across campus. As a university‑owned operation, we're committed to delivering personalized culinary experiences while providing valuable growth opportunities for both full‑time employees and student workers. You'll work alongside a diverse team, including students from many backgrounds-to create a welcoming, inclusive environment. Your contributions enhance the student experience as customers and support employees in building the teamwork, confidence, and real‑world skills that drive long‑term success.

• Work-Life Balance You Can Count On Predictable schedules with added flexibility during academic breaks.
• Strong Benefits That Support You Comprehensive health coverage, employer‑paid disability, and wellness resources.
• Grow With Us Tuition assistance for you and your family, plus career development in a collaborative, innovative environment.
• Invest in Your Future Competitive retirement plan with up to 8% employer match.
• Time to Recharge Generous PTO, 12 paid holidays, and a culture that values your well‑being.
• Meaningful Perks Weekly meal benefits and access to campus amenities.
• A Community That Welcomes You Inclusive, supportive teams where your contributions make a real impact.

Current Anticipated Hours/Work Location

• Location: Beanz
• Work Schedule: Tues-Sat 7a-3:30p
• Work schedule may need to fluctuate based on University-wide events, and academic breaks.

Essential Duties & Responsibilities

• Washes and prepares various foods for cooking or serving
• Follows all established quality control, portioning, and customer service standards
• Provides excellent service in a friendly, sincere, and courteous manner
• Cleans dishware, glassware, flatware, pots, or pans using dishwashers or by hand
• Ensures proper sorting and storage of dishware, flatware, trays, utensils, or cooking equipment
• Receives and stores supplies
• Maintains sanitation, health, and safety standards
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of food service production and service techniques and standards
• Knowledge of food sanitation and safety standards and protocols
• Skill in time management, organization, and multi-tasking in high volume environments
• Skill in verbal, written, and interpersonal communication
• Ability to obtain food safety/sanitation certifications required of the position

Minimum Education & Experience

• High School diploma or GED
• 3 years of related experience
• Equivalent combination of experience and education may be considered

Job Level Overview

Operations, Administrative, Service, or Technical Support Level 3 - Senior level role with considerable knowledge and skills. Performs complex tasks and project work. Work is typically not routine and requires troubleshooting and analysis. Mentors or guides less experienced staff.

FLSA Category

Non-Exempt

Work Location

On Campus

Compensation

$19.00 - $22.00

Application Materials

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [e-mail]. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.