Dining Services - Manager in Training

Healthcare Services Group Inc.; Madison (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company dedicated to community service through its Manager-In-Training program. This interactive training experience will prepare you for leadership roles in the food service industry, focusing on safety, quality control, and customer satisfaction. With a commitment to employee development and a collaborative environment, you'll thrive while making a positive impact in healthcare communities. Enjoy comprehensive benefits, including free telemedicine and employee assistance programs, as you embark on a fulfilling career path.

Benefits

Free Telemedicine

Prescription Discounts

Employee Assistance Programs

Paid Holidays

Employee Stock Purchase Plan

Early Pay Access

Qualifications

• Positive attitude and ability to follow instructions.
• Leadership skills with a focus on safety and injury prevention.

Responsibilities

• Lead small teams in food prep, service, and cleanup.
• Ensure food quality, safety, and compliance with standards.

Skills

Leadership Skills

Food Safety Management

Basic Computer Skills

Customer Service

Education

Associate's Degree

Food Service Manager Certification

Job description

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. Recognized as one of America's Most Trustworthy Companies, we prioritize fair treatment of our customers and employees and focus on training and development at all levels.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values—Integrity, Collaboration, Empowerment, Passion & Perseverance (Grit)—guide our decisions and actions both in and out of the workplace.

Who You Are

You are driven, ambitious, passionate about serving people, and eager to make a positive community impact. You enjoy teamwork, are proactive, and strive to deliver excellent customer and resident experiences daily.

What We Offer

HCSG provides comprehensive benefits supporting health and well-being, aiming to enhance your quality of life and that of your family.

• Benefits: Free Telemedicine, Prescription Discounts, and various health plans (availability varies by state).
• Training: We emphasize associate development through a robust promotion-from-within philosophy.
• Employee Assistance Programs: Free support for health, financial, and family services for employees and their families.
• Recognition Programs: We celebrate employees who exemplify our purpose and go beyond expectations.
• Going Beyond Assistance Fund: A nonprofit providing disaster relief and emergency assistance to employees and their families.
• Paid Holidays and Vacation: For eligible employees.
• Early Pay Access: Through PNC EarnedIt, anytime you need.
• Employee Stock Purchase Plan: Available after two years of service.
• Opportunities Nationwide: Transfers available across locations, ideal for military families.

Keeping You Safe

• Employee and resident safety are top priorities.
• Personal Protective Equipment: Provided and mandatory for all functions.
• COVID-19 Policies: Compliance with all relevant policies as mandated by authorities and clients.

Why HCSG

Join a fulfilling, collaborative, and growth-oriented environment committed to community service. We offer opportunities for every career stage and support your leadership development.

Position Summary

Our Manager-In-Training (MIT) program offers a comprehensive, approximately twenty-week, interactive training experience, including:

• General Training & Comprehension: Learn roles of dietary aide, cook, and dishwasher; operate industrial kitchen equipment.
• Leadership Development: Lead small teams in food prep, service, and cleanup.
• Policies & Procedures: Ensure food quality, safety, and compliance with standards and regulations.
• Reporting: Maintain records of income, expenditures, and inventory.
• Training & Quality Control: Oversee staff training, quality, and safety standards, including performing essential job functions.
• Leadership: Manage payroll, staffing, coaching, discipline, purchasing, and budgeting.

• Communication: Convey directives effectively to staff.

• Safety: Use PPE, handle cleaning solutions safely, report issues, and follow infection control protocols.

• Punctuality: Maintain consistent attendance and respond promptly to communication.

• Customer & Resident Experience: Interact courteously and tactfully to foster positive relationships.

Qualifications

• Positive attitude, ability to follow instructions, perform routine tasks.
• Leadership skills post-training, with a focus on safety and injury prevention.
• Associate’s degree or higher in relevant fields preferred.
• Food safety management training and certification required within first 14 days.
• Certification as a Dietary Manager or equivalent as per law.
• Achieve Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within 60 days.
• Experience in food production/service and supervision preferred.
• Basic computer skills for record-keeping and reporting.
• Ability to complete sanitation and safety courses if required.
• Reliable attendance and punctuality essential.
• Compliance with COVID-19 vaccination policies.
• Physical ability to lift, push, stand, sit, and perform routine tasks.
• Residence within the service area required.

HCSG is an equal opportunity employer committed to diversity and inclusion, ensuring a safe and respectful environment for all employees and applicants.