Dining Services Lead - Elevate Guest Experience

University at Buffalo Campus Dining & Shops; Buffalo (NY); On-site; USD 35,360 - 41,600; Full time

Job summary

The University at Buffalo Campus Dining & Shops is looking for a Supervisor of Dining Services. This full-time position requires overseeing the operational and administrative details of the dining service while leading and training associates for optimal customer service.

Responsibilities include supervising staff, handling cash management, maintaining inventory, and ensuring compliance with food safety standards. A minimum of 40 hours per week is required, including weekends and evenings, with compensation ranging from $35,360 to $41,600 yearly, alongside bonus eligibility.

Qualifications

• 2 years’ experience in a restaurant or food service setting.
• Valid NYS driver’s license and clean driving record required.
• ServSafe Certification preferred.

Responsibilities

• Supervise and train student and staff employees effectively.
• Manage customer service and respond to inquiries.
• Run daily revenue reports and manage cash handling.

Skills

Customer service

Team leadership

Cash handling

Inventory management

Time management

Education

High School Diploma or GED

Post-high school education/training in business or culinary arts

Tools

Point of Sale systems

Inventory tracking software

Job description

The University at Buffalo Campus Dining & Shops is looking for a Supervisor of Dining Services. This full-time position requires overseeing the operational and administrative details of the dining service while leading and training associates for optimal customer service.

Responsibilities include supervising staff, handling cash management, maintaining inventory, and ensuring compliance with food safety standards. A minimum of 40 hours per week is required, including weekends and evenings, with compensation ranging from $35,360 to $41,600 yearly, alongside bonus eligibility.