Dining Room Supervisor & Events Lead

Workstream; Asheville (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Living Wage employer

Paid Time Off

Dining Discounts

Daily Staff Meal

Supportive Management Team

Career Development

Job summary

Rhubarb in downtown Asheville is seeking an Assistant General Manager for the dining room to lead front-of-house operations and uphold guest experience standards.

You will manage FOH staff, coordinate with the chef, and oversee events in our on-site event space, including tours and community functions. Expect involvement in menu tweaks, POS accuracy, and project planning with a strong hospitality mindset.

Qualifications

• 2–3 years of previous people management experience, any industry.
• 4+ years of hospitality industry experience.
• Ability to stand for long periods of time.
• Lift up to 50lbs.
• 2+ years in event planning, preferably in restaurants.

Responsibilities

• Support service through mastery of FOH roles and understanding of the Rhubarb brand.
• Supervision of FOH team of servers, bartenders, support, and hosts; comfortable with giving both praise and discipline as needed.
• Serve as a guest liaison on the floor: respond to guest feedback, touch tables, and provide recovery where necessary.
• Assist the General Manager with menu edits, POS accuracy, and website updates.
• Take pride in the physical environment of the restaurant: keep high standards for cleanliness and order, maintain food safety practices according to health code, insure tools and equipment are in good working order.
• Assist with managing revenue through labor cost maintenance, maximization of reservations/guest count, beverage cost control, sound business decision-making.
• Facilitate tours of the event space
• Market the event space, and help plan community events
• Communicate, plan, and facilitate bookings in the event space
• Work directly with the chef on event menus
• Other duties as assigned, including but not limited to: helping execute wine dinners and other special events, leveraging technology (POS system, reservation application) to make informed decisions, inventory and ordering for FOH dry goods, serving as GM when the GM is not present.

Skills

People management

Hospitality experience

Event planning

Job description

Rhubarb in downtown Asheville is seeking an Assistant General Manager for the dining room to lead front-of-house operations and uphold guest experience standards.

You will manage FOH staff, coordinate with the chef, and oversee events in our on-site event space, including tours and community functions. Expect involvement in menu tweaks, POS accuracy, and project planning with a strong hospitality mindset.