Assistant General Manager at Rhubarb

Workstream; Asheville (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Living Wage employer

Paid Time Off

Dining Discounts

Daily Staff Meal

Supportive Management Team

Career Development

Job summary

Rhubarb in downtown Asheville is seeking an Assistant General Manager for the dining room to lead front-of-house operations and uphold guest experience standards.

You will manage FOH staff, coordinate with the chef, and oversee events in our on-site event space, including tours and community functions. Expect involvement in menu tweaks, POS accuracy, and project planning with a strong hospitality mindset.

Qualifications

• 2–3 years of previous people management experience, any industry.
• 4+ years of hospitality industry experience.
• Ability to stand for long periods of time.
• Lift up to 50lbs.
• 2+ years in event planning, preferably in restaurants.

Responsibilities

• Support service through mastery of FOH roles and understanding of the Rhubarb brand.
• Supervision of FOH team of servers, bartenders, support, and hosts; comfortable with giving both praise and discipline as needed.
• Serve as a guest liaison on the floor: respond to guest feedback, touch tables, and provide recovery where necessary.
• Assist the General Manager with menu edits, POS accuracy, and website updates.
• Take pride in the physical environment of the restaurant: keep high standards for cleanliness and order, maintain food safety practices according to health code, insure tools and equipment are in good working order.
• Assist with managing revenue through labor cost maintenance, maximization of reservations/guest count, beverage cost control, sound business decision-making.
• Facilitate tours of the event space
• Market the event space, and help plan community events
• Communicate, plan, and facilitate bookings in the event space
• Work directly with the chef on event menus
• Other duties as assigned, including but not limited to: helping execute wine dinners and other special events, leveraging technology (POS system, reservation application) to make informed decisions, inventory and ordering for FOH dry goods, serving as GM when the GM is not present.

Skills

People management

Hospitality experience

Event planning

Job description

The Organization

Rhubarb is a chef-driven, farm-to-table restaurant in the heart of downtown Asheville serving modern Appalachian cuisine with genuine hospitality. What does that mean? That at Rhubarb, we believe in people-first hospitality from our employees to our farm partners to our guests. We are hiring an Assistant General Manager for the dining room, but the person will always come before the role.

The Person

As an Assistant Manager at Rhubarb, you believe that great service starts with a genuine personality. You believe that the whole process is important when it comes to dining: from sourcing our produce and spirits locally and sustainability, to finding ways to say 'yes' to guests, to working as a team to execute a consistent experience for our guests and employees alike. You have both a strong background in food and beverage with a genuine passion for hospitality: you lead by example, treat guests and staff with respect, it'd be great if you're a wine geek, and you're definitely a 'foodie' looking for a great opportunity! This role also encompasses event managing and planning in our on-site event space. You will receive commission from events.

The Role

• Support service through mastery of FOH roles and understanding of the Rhubarb brand
• Supervision of FOH team of servers, bartenders, support, and hosts; comfortable with giving both praise and discipline as needed
• Serve as a guest liaison on the floor: respond to guest feedback, touch tables, and provide recovery where necessary
• Assist the General Manager with menu edits, POS accuracy, and website updates
• Take pride in the physical environment of the restaurant: keep high standards for cleanliness and order, maintain food safety practices according to health code, insure tools and equipment are in good working order
• Assist with managing revenue through labor cost maintenance, maximization of reservations/guest count, beverage cost control, sound business decision-making
• Facilitate tours of the event space
• Market the event space, and help plan community events
• Communicate, plan, and facilitate bookings in the event space
• Work directly with the chef on event menus
• Other duties as assigned, including but not limited to: helping execute wine dinners and other special events, leveraging technology (POS system, reservation application) to make informed decisions, inventory and ordering for FOH dry goods, serving as GM when the GM is not present.

The Qualifications

• 2-3 years of previous people management experience, any industry
• 4+ years of hospitality industry experience
• Ability to stand for long periods of time
• Lift up to 50lbs
• 2+ years in event planning, preferably in restaurants

The Reasons to Apply

• Living Wage employer
• Paid Time Off
• Dining Discounts
• Daily Staff Meal
• Supportive and Responsive Management Team
• Career Development

Rhubarb, a staple of the downtown landscape, has reopened in 2026! It is a place where you can simply lean in and enjoy the company. A place where food and drink are at their uncomplicated best - creating personal memories and shared experiences.