Dining Room Manager - Lead Service & Team Excellence

StoryPoint

Dallas (TX)

On-site

USD 42,000 - 54,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

StoryPoint is seeking a Dining Room Manager to ensure efficient restaurant operation and high-quality service for residents and guests. You will supervise dining room staff, coordinate duties, and maintain cleanliness while delivering a welcoming dining experience.

The role emphasizes guest satisfaction, safety, and continuous improvement of service standards in a senior living environment.

Qualifications

Ability to read and interpret documents such as safety rules and manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to apply good judgment in following instructions.
Ability to handle problems with several concrete variables in standardized situations.
Maintains a high energy level and is a self-motivator.
Carries incredibly high standards in their work.

Responsibilities

Staffing responsibilities including interviewing, hiring, training, coaching, and scheduling.
Schedule dining reservations and arrange parties or special services for diners.
Greets guests, escorts them to tables and provides menus.
Handles and resolves customer complaints to ensure a great dining experience.
Assigns work tasks and coordinates activities of dining room personnel for prompt, courteous service.
Inspects dining room serving stations for neatness and cleanliness.
Inventories table linens and other dining room supplies.
Trains dining room employees in proper service etiquette.
Works toward continual improvement of the organization.