Dining Room Manager (FOH Manager)

Wolfgang Puck; New York (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

CUT by Wolfgang Puck in New York is seeking a dynamic Restaurant Manager (Floor Manager) to lead the front-of-house team in one of NYC's most prestigious fine dining settings. You will drive flawless service, build guest relationships, and uphold world-class standards while collaborating with senior leadership to optimize performance.

Join a world-class hospitality group and contribute to memorable guest experiences in a role that blends leadership, service mastery, and strategic operations in a

Qualifications

• Proven leadership experience in a high-end FOH role.
• Strong knowledge of hospitality, food, wine, and cocktail culture.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Lead, motivate, and inspire the front-of-house team to deliver seamless, intuitive, and gracious service.
• Oversee daily restaurant operations, ensuring consistency and adherence to fine dining standards.
• Build strong guest relationships through personalized service and anticipate guest needs.
• Train and develop FOH staff to foster growth, teamwork, and excellence.
• Manage scheduling, labor budgets, and workflows to optimize service and financial goals.
• Collaborate with General Manager and Assistant GM to drive performance and guest satisfaction.
• Maintain high standards of compliance, safety, and professionalism across FOH operations.
• Represent the brand on the floor with confidence and warmth.

Skills

Leadership

FOH management

Hospitality knowledge

Communication

Problem-solving

Job description

CUT by Wolfgang Puck, one of New York City’s most celebrated fine dining destinations, is seeking a dynamic and polished Restaurant Manager (Floor Manager) to lead our front‑of‑house team. This is an exceptional opportunity for a hospitality professional with refined New York fine dining experience to ensure flawless service, cultivate team excellence, and create memorable guest experiences in one of the city’s most prestigious dining establishments.

What You’ll Do

• Lead, motivate, and inspire the front‑of‑house team to deliver seamless, intuitive, and gracious service at every guest interaction.
• Oversee daily restaurant operations, ensuring consistency, attention to detail, and adherence to CUT’s exacting fine dining standards.
• Build strong guest relationships through personalized service, anticipating needs and exceeding expectations.
• Train, mentor, and develop FOH staff, fostering professional growth, teamwork, and a culture of excellence.
• Manage scheduling, labor budgets, and operational workflows to optimize service efficiency while meeting financial goals.
• Partner with the General Manager and Assistant General Manager to drive operational performance and guest satisfaction.
• Maintain the highest standards of compliance, safety, and professionalism across all FOH operations.
• Represent CUT’s brand on the floor with confidence, warmth, and authority, ensuring every guest experience reflects our world‑class standards.

What We’re Looking For

• Proven leadership experience as a Restaurant Manager, Floor Manager, or comparable FOH leader in a high‑end New York City restaurant (fine dining, luxury hotel dining, or similarly prestigious establishments preferred).
• Exceptional knowledge of hospitality, food, wine, and cocktail culture, with a commanding yet approachable presence on the floor.
• Strong leadership style that inspires, motivates, and cultivates team performance.
• Excellent communication, organizational, and problem‑solving skills.
• Passion for delivering elevated, memorable guest experiences and dedication to upholding CUT’s reputation for excellence.

Why Join Us

• Be part of the globally recognized Wolfgang Puck Fine Dining Group, known for innovation, excellence, and leadership in hospitality.
• Work alongside a team of culinary and hospitality professionals at the forefront of the industry.
• Competitive compensation, benefits, and opportunities for career growth within a world‑class organization.
• Join a culture that values people‑first leadership, collaboration, and continuous improvement.

Pay: $75000 / year

Disclaimer: Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or disability, or any other federal, state, or local protected class.