Dining Room Manager

Lodi NYC; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

Lodi NYC is seeking a Dining Room Manager, a position which involves overseeing dining operations and ensuring excellent guest service in a fast-paced environment. The successful candidate will possess strong leadership qualities, a passion for food and hospitality, and at least 2 years of relevant management experience.

Benefits

Medical, Dental, and Vision insurance

Sick and personal paid time off

Commuter Benefits

Wellness Program

Discounted Gym Membership

Dining discounts across all Mattos Hospitality restaurants

Employee Assistance Program

Qualifications

• At least 2 years management experience in hospitality and fine dining.
• Knowledge of food, wine, and spirits.
• Ability to train and educate FOH staff.

Responsibilities

• Ensure excellent service for all guests at all times.
• Recruit, train, and schedule Front of House staff.
• Maintain compliance with food safety and labor regulations.

Skills

Communication

Multitasking

Problem-Solving

Attention to Detail

Job description

Lodi - Dining Room Manager

Lodi is one of the first concepts to join the iconic Rockefeller Center as it reimagines its retail and hospitality collection for a new era. The all-day caffè stems from Ignacio Mattos, chef-owner of quintessential New York City restaurants, Estela and Altro Paradiso. At Lodi, Mattos and his team draw inspiration from Italian aperitivo culture and the restaurant’s historic surroundings. Their vision is to create a neighborhood anchor, elegant and friendly—a place you can visit practically any time of day, whether for an espresso in haste or a leisurely late-afternoon cocktail on the patio.

The Dining Room Manager will assist the General Manager in overseeing breakfast, lunch, or dinner operations, upholding the quality of food, beverage, and service.

The ideal candidate is an experienced leader passionate about food and service. We are seeking energetic candidates who are comfortable in a fast-paced environment and committed to providing guests with an excellent dining experience. As a Dining Room Manager, this candidate must help develop a positive and inclusive work environment, lead hands-on, and strive to improve the restaurant's financial and cultural aspects.

Key Responsibilities

Service Standards:

• Ensure excellent service for all guests at all times
• Drive service standards for Front of House positions and support service staff actively
• Collaborate with Front and Back of House management to engage and educate staff
• Maintain cleanliness and proper upkeep of the dining area
• Ensure effective communication among restaurant staff
• Manage opening and closing procedures

Personnel:

• Recruit, train, and schedule Front of House staff
• Ensure effective staffing to meet service standards
• Maintain compliance with food safety and labor regulations

Key Requirements:

• Excellent verbal and written communication skills
• At least 2 years management experience in hospitality and fine dining
• Full availability including nights, weekends, and holidays
• Ability to train and educate FOH staff
• Knowledge of DOL and Department of Health regulations
• Knowledge of food, wine, and spirits
• Strong multitasking, problem-solving, and delegation skills
• Attention to detail

Benefits:

• Medical, Dental, and Vision insurance
• Sick and personal paid time off
• Commuter Benefits
• Wellness Program
• Discounted Gym Membership
• Dining discounts across all Mattos Hospitality restaurants
• Employee Assistance Program

The duties of this position may change over time. Mattos Hospitality reserves the right to modify responsibilities at its discretion. This job description outlines the general responsibilities and is not exhaustive.

Mattos Hospitality is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.