Dining Room FOH Lead — Service Excellence

Riverside Casino & Golf Resort; Iowa; On-site; USD 24,000 - 35,000; Full time

Job summary

Riverside Casino & Golf Resort is seeking a 22 & Vine Supervisor to manage the dining room operations and uphold quality, consistency, and staff development. The role ensures compliance with state health rules and internal controls while supporting the 22 Vine Manager on cost and staffing objectives.

Full-time schedule includes days, evenings, weekends, and holidays, with an hourly rate of $21.50. Riverside Casino & Golf Resort is an Equal Opportunity Employer.

Qualifications

• Experience in customer service or hospitality settings.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced restaurant.

Responsibilities

• Oversee front of house quality across 22 Vine dining area.
• Develop preliminary menu concepts and revisions.
• Set and enforce service standards throughout the restaurant.
• Assist Manager with cost controls and budgeting parameters.
• Help manage expenses to meet forecasted goals.
• Assist in developing bar menus and restaurant concepts.
• Schedule Front of House staff, balancing payroll costs.
• Comply with Iowa Health Department codes and internal controls.
• Hire and develop staff for the dining team.
• Evaluate staff and implement improvements to service standards.
• Monitor inventory, rotation, par levels, and physical counts.
• Perform other duties as assigned.

Skills

Interpersonal communication

Organization

Multi-tasking

Education

High School Diploma or GED

Job description

Riverside Casino & Golf Resort is seeking a 22 & Vine Supervisor to manage the dining room operations and uphold quality, consistency, and staff development. The role ensures compliance with state health rules and internal controls while supporting the 22 Vine Manager on cost and staffing objectives.

Full-time schedule includes days, evenings, weekends, and holidays, with an hourly rate of $21.50. Riverside Casino & Golf Resort is an Equal Opportunity Employer.