Dining Room Experience Manager

Elegance Senior Living; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

Elegance Senior Living is seeking a dining services professional to foster a positive service culture in the dining room and lead team training efforts. The role focuses on maintaining high-quality mealtime experiences for residents while optimizing labor costs and adherence to safety standards.

The incumbent will oversee menu presentation standards, supervise staff performance, and collaborate with the Culinary Director to ensure consistent, excellent resident satisfaction during meals.

Qualifications

• Develops a positive customer service culture in the dining room through team member training.
• Evaluates the quality of service and develops systems to maximize the efficiency of meal delivery while maintaining a pleasant dining experience.
• Trains and coaches all team members in the Culinary Services Department in accordance with company protocol.
• Schedules team members to meet the labor budget and manages daily labor to control costs.

Responsibilities

• Maintains a clean dining room and ensures equipment, walls, tabletops and seating are in good condition.
• Ensures menu items are prepared and presented to high standards set by the Culinary Director.
• Fosters teamwork across departments to support resident engagement activities and overall dining experience.
• Performs ongoing evaluations and communicates issues to the Culinary Services leadership team.

Skills

Team leadership

Customer service

Training and coaching

Labor cost management

Safety compliance

Job description

Elegance Senior Living is seeking a dining services professional to foster a positive service culture in the dining room and lead team training efforts. The role focuses on maintaining high-quality mealtime experiences for residents while optimizing labor costs and adherence to safety standards.

The incumbent will oversee menu presentation standards, supervise staff performance, and collaborate with the Culinary Director to ensure consistent, excellent resident satisfaction during meals.