Dining Room Attendant - FT | The Owners Box

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Dallas Hotel is seeking enthusiastic Dining Room Attendants to join our service team. You’ll provide high-quality customer service, maintain a clean and organized dining room, and support servers during peak hours to ensure a seamless guest experience.

Candidates should have a passion for hospitality, be able to multitask in a fast-paced setting, and be available for nights, weekends, and holidays as needed. Training and growth within Omni's renowned F&B program await.

Qualifications

• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Ability to clearly and pleasantly communicate with guests, members and coworkers.

Responsibilities

• Maintain regular attendance in compliance with Omni standards and varying schedules.
• Maintain high standards of personal appearance and grooming with proper uniform and name tag.
• Provide outstanding service to guests in a friendly and professional manner.
• Wipe down service trays with fresh sanitizer water daily.
• Bus tables and stock supplies; maintain ice for side stations.
• Transport prepared food from kitchen to floor timely.
• Ensure expo items are covered, dated, and discarded when expired.
• Set tables with clean linen, china, silver, and glassware; keep area tidy.
• Assist servers during operating hours to meet business demands.
• Inspect and clean coffee/beverage equipment and dishware.
• Maintain familiarity with menus and beverage offerings; always wear gloves when handling food.
• Attend department meetings and trainings; perform other duties as assigned.

Skills

Guest service

Communication

Multitasking

Teamwork

Flexible shifts

Job description

Overview:

We’re looking for enthusiastic, ambitious, guest-oriented individuals to join the service team at The Owners Box. A Dining Room Attendant plays a pivotal role in the service of a restaurant by providing our guests with great interactions and high-quality customer service, while also maintaining high levels of organization. By developing associate's multiple skill sets, the Dining Room Attendant position provides the foundations on which you can build a successful Food & Beverage career. If you are an individual who wants to learn about and grow within the Omni Dallas Hotel’s top-ranked Food & Beverage program, our Dining Room Attendant position may be the perfect place to start!

Responsibilities:

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transporting prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, China, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by management

Qualifications:

• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.