Housekeeping | Lobby Attendant

Omni Hotels & Resorts; Dallas (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Complimentary parking

Room and dining discounts

Job summary

Omni Dallas Hotel in downtown Dallas is hiring a Public Areas Attendant to keep lobbies, restrooms, and public spaces spotless and inviting. You will work with hotel leadership to ensure standards meet the 4-diamond service level.

The role requires stamina for standing and walking, ability to lift up to 50 pounds, and flexibility to work weekends and holidays, with opportunities for growth and employee discounts.

Qualifications

• Maintain a 4-diamond level of service.
• Work with Management on special projects.
• Able to thrive in a fast-paced environment.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds.
• Stand or walk for extended periods; repetitive motion.

Responsibilities

• Service and maintain cleanliness of all public areas including lobbies and restrooms.
• Service lobby areas and public restrooms in lobby, lower lobby, and pool areas.
• Service executive offices and both men's and ladies associate locker rooms.
• Maintain lobby and lower lobby pre-function spaces; keep balconies neat and clean.
• Ensure main guest entrance is neat and clean; manage floral arrangements and plants without debris.
• Maintain ash urns, water fountains, and phone stations in neat condition.
• Serve guest and associate elevators; ensure safety and a secure environment.
• Complete any special projects and report maintenance concerns.

Skills

Guest service

Professional appearance

Teamwork

Shift flexibility

Safety awareness

Job description

Omni Dallas Hotel Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure's 2025 World's Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality. Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you're a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview:

• To service and maintain the cleanliness of all public areas including public and associate restrooms, lobbies and executive offices in accordance with Omni Standards.
• To ensure that the hotel lobbies are serviced throughout the day.
• To service all public restrooms in lobby, lower lobby, and pool areas.
• To service the executive offices.
• Services both men's and ladies associate locker rooms.
• To service lobby and lower lobby pre-function space.
• Keep lobby balconies neat and clean at all times.
• Ensure main guest entrance is neat and clean at all times.
• Ensure all floral arrangements and plants are neat with no debris in the planters.
• Ensure all ash urns throughout property are neat and clean at all times.
• Ensure water fountain and phone stations are maintained neat and clean at all times.
• To service guest and associate elevators.
• To ensure that hotel, guest and associates are maintained in a safe and secure environment.
• Complete any special projects that might be assigned.
• Report any maintenance issues or any concerns.

Qualifications:

• Able to maintain a 4-diamond level of service.
• Able to work with Management on special projects.
• Able to work in a fast-paced environment.
• Maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.