Dining Room Attendant PT | Cafe Herrera

Omni Hotels & Resorts; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Omni Dallas Hotel is seeking a Dining Room Attendant to join our service team. You will provide guests with high-quality service, maintain clean and organized dining areas, and support servers during busy periods. Knowledge of menus and beverages is essential, and gloves must be worn when handling food.

This role offers exposure to Omni's top-ranked Food & Beverage program with opportunities for growth. Flexible shifts, physical duties, and resort environment experience are expected.

Qualifications

• Must have unexpired Food Handlers and TABC, or obtain upon hire.
• Clear and pleasant communication with guests, members, management and co-workers.
• Ability to work in a fast-paced environment and multitask.
• Flexibility to work nights, weekends and holidays.
• Ability to stand and walk for extended periods; lift/move moderate weights.

Responsibilities

• Maintain regular attendance per Omni standards and resort needs.
• Maintain appearance and uniform with name tag.
• Provide outstanding service to guests following proper steps of service.
• Wipe down service trays with sanitizer water daily.
• Bus tables and stock supplies for side stations.
• Transport prepared food from kitchen to floor timely.
• Ensure expo items are covered and dated; discard expired items.
• Set tables with clean linen, china, silverware and glassware.
• Assist servers to meet business demands (refill drinks).
• Inspect and clean coffee/bev stations and tableware.
• Attend department trainings and meetings; learn resort inventory and menus.

Skills

Guest communication

Multitasking

Flexible shifts

Mobility & endurance

Food safety

Education

Food Handlers Certification

TABC Certification

Job description

Overview:

We’re looking for enthusiastic, ambitious, guest-oriented individuals to join the service team at Cafe Herrera. A Dining Room Attendant plays a pivotal role in the service of a restaurant by providing our guests with great interactions and high-quality customer service, while also maintaining high levels of organization. By developing associate's multiple skill sets, the Dining Room Attendant position provides the foundations on which you can build a successful Food & Beverage career. If you are an individual who wants to learn about and grow within the Omni Dallas Hotel’s top-ranked Food & Beverage program, our Dining Room Attendant position may be the perfect place to start!

Responsibilities:

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transporting prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by management

Qualifications:

• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.