Dining Host - Part Time

Flying-Horse-Resort-; Colorado Springs (CO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) employer match

Paid sick leave

Job summary

Flying Horse Resort and Club in Colorado Springs is seeking a guest-focused Host to provide warm greetings, escort guests to dining areas, and present menus during service hours. You will use OpenTable to seat guests and coordinate with the banquet team to ensure a smooth dining experience.

The role requires attending to guest needs, maintaining high service standards, and supporting the dining and bar areas with a professional demeanor.

Qualifications

• Minimum of two years of restaurant experience preferred.
• Detail oriented and organized, capable of handling multiple tasks.
• Strong customer service and communication skills.
• POS knowledge preferred.

Responsibilities

• Greet guests warmly and escort to dining area.
• Present menus and announce servers' names.
• Use OpenTable to seat guests in bar or dining area.
• Answer calls, fill to-go orders, and coordinate with banquet dept.

Skills

Restaurant experience

Customer service

Communication skills

Multitasking

POS knowledge

Tools

POS system

Job description

Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more.Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We're continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests.Join us at Flying Horse Resort and Club, your success starts now.ROLE & RESPONSIBILITIES:Presents a positive first impression of the establishment's friendliness, excellent service and high standards. Availability must include nights and weekends.Greet incoming and departing Guests warmly; escort them to assigned dining area; present menus; announce waiter's nameUse OpenTable to seat Guests in either the bar or dining area depending on their preferenceAnswer incoming calls to the restaurant and provide appropriate service: fill to-go orders, answer questions about special events, member only events, and coordinate with the banquet department when neededManage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriateTend to special guest needs and requestsObservant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest.). Inform the server or runner team.Assist in monitoring tables for upcoming reservations and assist in setting tablesProtect establishment and patrons by adhering to sanitation, safety and alcohol control policiesIn charge of coat checks at the host stand.Restocking the host stand and host closet with the necessary supplies.Always maintain a professional posture, never turning your back to guests.QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:A minimum of two years of restaurant experience is preferred. Must be detail oriented, accurate and possess good organizational abilities and be capable of handling multiple tasks simultaneously. Knowledge of Point-of-Sale operations is preferred.Must possess customer service skills and strong oral communication skills. Competency in dealing with members and fellow employees under circumstances requiring tact and diplomacy. Must possess the ability to work effectively under time deadlines.ADDITIONAL NOTES:This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.BENEFITS FOR PART TIME OR SEASONAL JOBS:Flying Horse Resort & Club complies with Colorado labor laws by providing eligible benefits to part-time and seasonal employees. Under the Colorado Healthy Families and Workplaces Act (HFWA), employees accrue one hour of paid sick leave for every 30 hours worked, up to 48 hours per year. Other legally required benefits, such as workers' compensation and unemployment insurance, also apply. Additionally, we provide a 401(k) retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.