Dining Floor Supervisor — Guest Experience Leader

UCLA; Lake Arrowhead (CA); On-site; USD 27,552,000 - 38,573,000; Full time

Job summary

UCLA Housing & Hospitality Services (H&HS) seeks a Dining Floor Supervisor to lead the dining area team and ensure seamless meal service while upholding safety and sanitation standards.

You will support food & beverage managers with alcohol service, supervise staff, manage costs and inventory, and deliver exceptional guest service in a high-volume campus setting. This full-time role requires flexibility for evenings and weekends and offers comprehensive benefits.

Qualifications

• Strong interpersonal and communication skills.
• Excellent written and verbal communication with diverse populations.
• Ability to multitask and meet deadlines in a high-volume setting.
• Comfortable interacting with guests and team members professionally.
• Experience supervising staff and delegating tasks.
• Experience controlling costs and inventory.
• Proficient with standard office software and hospitality programs.
• Strong business English writing skills.
• Knowledge of safety, sanitation, and food handling standards.
• Knowledge of alcohol service (preferred) and related policies.

Responsibilities

• Lead dining team to ensure quality meal service.
• Maintain high customer service and sanitation standards.
• Assist Food & Beverage managers with alcohol service.
• Ensure adherence to department policies and safety regulations.

Skills

Interpersonal communication

Verbal & Written Communication

Multitasking

Guest Service

Staff Supervision

Cost & Inventory Control

MS Office

Business English Writing

Food Safety

Alcohol Knowledge

Payroll Knowledge

Education

CA noncommercial Class C License

TIPS Certification (Preferred)

Driver's License

Tools

Microsoft Office Suite

Hospitality sales software

Food service software

Job description

UCLA Housing & Hospitality Services (H&HS) seeks a Dining Floor Supervisor to lead the dining area team and ensure seamless meal service while upholding safety and sanitation standards.

You will support food & beverage managers with alcohol service, supervise staff, manage costs and inventory, and deliver exceptional guest service in a high-volume campus setting. This full-time role requires flexibility for evenings and weekends and offers comprehensive benefits.