Digital Transformation Change Manager

Gravity IT Resources; Stamford (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking a Digital Transformation Change Manager to oversee change initiatives during a major operational transition. You will engage with stakeholders, deliver targeted training, and ensure adoption of new systems, ultimately driving the success of the transformation. The role requires strong communication skills and a background in change management methodologies as you foster an adaptable organizational culture.

Qualifications

• Strong experience leading change management efforts for large-scale transformations.
• Proven ability to develop tailored communication and training strategies.
• Familiarity with Agile/Scrum methodologies preferred.

Responsibilities

• Develop and implement training strategies to support stakeholder adoption.
• Track adoption rates, identify gaps, and adjust change plans accordingly.
• Communicate benefits and impact of change effectively to all stakeholders.

Skills

Stakeholder engagement

Cross-functional alignment

Change management

Communication strategy

Training development

Education

Bachelor’s degree in Organizational Development, Human Resources, Communications, Business Administration, or Psychology

Certifications in change management methodologies (e.g., Prosci, ADKAR)

Project or program management principles

Job description

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Job Title:Digital Transformation Change Manager
Location: Stamford, Connecticut (5 days onsite)
Type: Direct Hire
Work Authorization: Gravity can only consider US Citizens or Green Card Holders for this opening.

Job Summary: The Digital Transformation Change Manager is responsible for leading the people side of change during the company’s transition to its next-generation operating platform. This role plays a critical part in ensuring successful adoption of new ways of working by focusing on stakeholder engagement, clear communication, effective training, and behavior change. By partnering closely with functional leaders and applying a strong understanding of organizational dynamics, the Change Manager develops and executes proactive change plans that minimize resistance and support teams through the transformation. The ultimate goal is to build lasting commitment to the initiative and ensure that the technology-driven transformation delivers sustained business value.

Duties And Responsibilities
People

• Training Strategy & Delivery – Develop and deploy scalable, role-specific training to support adoption, working closely with functional leads and subject matter experts to ensure relevance and clarity.
• Capability Building- Equip employees and leaders with the tools, knowledge, and support needed to operate effectively in the future state.
• Behavioral Adoption & Mindset Shift – Drive behavioral change by supporting teams through the emotional and operational impacts of change, fostering a forward-looking, adaptable culture.

Operations

• Measurement & Risk Management– Track adoption, identify resistance or gaps, and adjust strategies to ensure successful uptake and minimal disruption.
• Change Plan Execution- Lead the implementation of detailed change plans, including readiness assessments, training plans, and feedback loops across business units.

Stakeholder Management

• Communication Planning- Develop and deliver clear, consistent messaging that connects the “why” behind changes to individual and team impact.
• Engagement & Influence- Build trust with senior leaders, functional teams, and transformation stakeholders to promote alignment, secure buy-in, and address concerns early.

Strategy

• Alignment to Transformation Roadmap – Integrate change plans with broader digital transformation milestones and timelines to drive cohesive execution.
• Change Enablement Strategy – Define, evolve, and implement the change management strategy to support enterprise transformation goals, ensuring alignment with overall business objectives.
  

Qualifications

• Bachelor’s degree in relevant fields such as Organizational Development, Human Resources, Communications, Business Administration, or Psychology
• Coursework or specialization in Change Management, Learning & Development, or Organizational Behavior is highly beneficial
• Certifications in recognized change management methodologies (e.g., Prosci, ADKAR, or Change Management Practitioner) are highly preferred
• Familiarity with project or program management principles (e.g., through a PMP or Agile/Scrum certification) preferred

• Proven experience leading change management efforts for large-scale transformation initiatives, including enterprise system rollouts (e.g., ERP, CRM)
• Skilled in stakeholder engagement, cross-functional alignment, and navigating complex organizational dynamics to drive adoption
• Demonstrated ability to develop and manage communication and training strategies tailored to diverse audiences and evolving priorities
• Adept at translating business process changes into practical, user-focused materials, with experience tracking adoption and adjusting strategies based on feedback
• Develops and delivers targeted communication and role-specific training to support digital transformation and enterprise system adoption
• Applies change management principles, feedback loops, and metrics to track adoption, adjust strategies, and reinforce key behaviors aligned with transformation goals

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