Digital Training Facility Manager [DTFM] - Perrine (West Miami), FL (CONUS ) - Digital Training[...]

ProSidian Consulting, LLC; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Group health insurance

401(k) retirement plan

Paid time off

Professional development opportunities

Job summary

A consulting firm based in Miami seeks a Digital Training Facility Manager to oversee IT training operations for military personnel. This role requires strong communication skills, management experience in IT support, and a bachelor's degree in a related field. The position offers competitive compensation, benefits, and opportunities for professional development.

Qualifications

• Five years of management experience in IT support.
• Ability to analyze and forecast training requirements.
• Strong oral and written communication skills.

Responsibilities

• Manage student scheduling and training.
• Coordinate facility maintenance.
• Provide metrics reports to management.
• Schedule use of Digital Training Facilities.

Skills

IT support

Analytical skills

Project management

Communication skills

Teamwork

Education

Bachelor’s degree in computer science or related field

Tools

Microsoft Office

Adobe Acrobat

Job description

Digital Training Facility Manager [DTFM] - Perrine (West Miami), FL (CONUS ) - Digital Training Facility Management (DTFM) (DTFM052)

ProSidian is a management and operations consulting firm that provides tailored solutions across a broad spectrum of enterprise services for clients in both the private sector and government agencies. With a multidisciplinary team of nearly 190 professionals, ProSidian delivers industry‑leading practices in risk management, compliance, business process improvement, IT effectiveness, engineering, sustainability, and human capital.

ProSidian seeks a Digital Training Facility Manager (DTFM) based in Perrine (West Miami), FL to support an engagement for a U.S. Government training directorate. The role involves planning, facilitating, managing, recording, and assessing training for active and reserve military personnel, in close collaboration with the Training Management Directorate.

A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide. The DTFM provides management and oversight, ensuring high‑quality training and resource utilization for unit readiness.

Responsibilities

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and interacting with Enterprise Management System (EMS) technicians.
• Adhering to EMS direction for replacing monitors, desktop computers, and servers and verifying their operation.
• Maintaining facility security and assisting students in using DTF assets.
• Monitoring and reporting the condition and inventory of IT hardware, furniture, and other equipment.
• Partnering with appropriate entities to create secure lab environments.
• Operating hands‑on equipment and managing on‑site operations.
• Providing metrics and reports to management, leadership, and stakeholders.
• Offering server and application support and maintaining equipment, ensuring superior customer interactions.
• Reporting operational status to the chain of command and Distributed Learning Point of Contact (DL‑POC).
• Scheduling the use of DTFs and providing assistance to Product Manager (PdM) Army Training Information System (ATIS) and EMS staff.
• Coordinating training in DTFs with soldiers and the DL‑POC.

Experience

• Five (5) years of management experience in IT support and/or administration.
• Ability to analyze, evaluate, and forecast training requirements and provide solutions.
• Strong oral and written communication skills for coordinating training sessions and preparing clear reports and presentations.

Education & Credentials

• Bachelor’s degree in computer science, information systems, information technology, computer engineering, or a related field (preferred).
• U.S. citizenship required.
• Proficiency with Microsoft Office products and Adobe Acrobat.
• Eligibility for a Facility Access Authorization (Employment Authorization) by the U.S. Government Security Office.
• Requirement to submit to background investigative clearance up to Top Secret/Q (Secret Security Clearance required).

Skills & Abilities

• Familiarity with emerging technologies.
• Strong hardware and software skills, including Microsoft server, Windows desktop management, and printing solutions.
• Project and process management, including defining projects, monitoring progress, and reporting outcomes.
• Analytical and problem‑solving abilities.
• Effective organization and time‑management strategies.
• Ability to handle multiple responsibilities in a changing environment with flexibility and creativity.
• Capacity to provide effective training experiences and instructional design.
• Team‑work mindset and collaboration skills.

Core Competencies

• Teamwork – collaborates as a participant and leads teams.
• Leadership – guides and leads colleagues on projects and initiatives.
• Business Acumen – understands how organizations perform, including processes, data, systems, and people.
• Communication – effectively communicates to stakeholders of all levels orally and in writing.
• Motivation – persists in pursuit of quality and optimal client solutions.
• Agility – quickly understands and transitions between projects and initiatives.
• Judgment – exercises prudence and insight in decision‑making while mindful of stakeholders.
• Organization – manages projects, activity, and prioritizes tasks.

Additional Requirements

• Proficient business tools: Microsoft Office (Excel, Access, Outlook, PowerPoint, Word) and Adobe Acrobat with analytical and visual tools (Visio).
• Commitment to diversity and inclusive teamwork.
• Curiosity, humility, and willingness to learn and grow.

Benefits and Highlights

• Competitive compensation with full benefits and performance incentives.
• Group health insurance (medical, dental, vision) with employer contributions.
• 401(k) retirement savings plan with employer match.
• Vacation and paid time off (PTO). 2 weeks of vacation + sick days, plus holidays.
• Pre‑tax payment programs (e.g., Flexible Spending Accounts).
• Purchasing discounts and savings plans through the ProSidian Corporate Perks Benefit Program.
• Security clearance benefits and professional development opportunities.
• Referral bonus program up to $5,000 for successful referrals.

Application

ProSidian Consulting is an equal‑opportunity employer. All applicants are considered without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. Apply through our career site at https://www.prosidian.com or send resume, bio, and desired salary/rate to [e-mail]. Include the job reference code in the subject line. The position is only open to qualified candidates.