Digital Training Facility Manager [DTFM] - Kings Mills, OH (CONUS ) - Digital Training Facility[...]

ProSidian Consulting, LLC; Maineville (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Group Health Insurance

401(k) Retirement Savings Plan

Vacation and Paid Time off

Purchasing Discounts

Job summary

A consulting firm is looking for a Digital Training Facility Manager in Kings Mills, OH. The role involves overseeing training operations and maintaining a digital facility. Ideal candidates should have extensive management experience in IT support, excellent communication skills, and relevant educational qualifications. The position offers competitive compensation and various benefits including health insurance and a retirement savings plan.

Qualifications

• 5 years of management experience within the realm of IT support and/or management.
• Ability to analyze and evaluate trainees.
• Excellent oral and written communication skills.
• Proficient with Microsoft Office Products.

Responsibilities

• Supports oversight of student scheduling and training.
• Maintains facility security and operating equipment.
• Monitors and reports the condition of IT hardware.
• Provides server and application support.

Skills

Management experience in IT support

Analytical skills

Communication skills

Proficient with Microsoft Office products

Education

Bachelor's degree in a relevant field

Job description

Digital Training Facility Manager [DTFM] - Kings Mills, OH (CONUS ) - Digital Training Facility Management (DTFM) (DTFM039)

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital.

ProSidian Seeks a Digital Training Facility Manager [DTFM] - Kings Mills, OH (CONUS ) - Digital Training Facility Management (DTFM) (DTFM039) to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training OBO The Training Management Directorate (TMD).

This service supports DoD/Military Sector Clients and ProSidian Team Members work as part of a Engagement Team Cadre to fulfill FFP - Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM]. A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide – The DTFM provides management and oversight at/for the assigned DTF.

Responsibilities include the following:

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and Interacting with Enterprise Management System (EMS) Technicians
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
• Partners with other appropriate entities to create secure lab environments.
• Performing with hands-on equipment, operation, and on-site operations
• Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
• Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
• Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC)
• Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC)

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required)
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
• The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare a variety of clear, concise, reports and presentations

Education Requirement:

• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)
• U.S. Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

OTHER REQUIREMENTS

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

BENEFITS AND HIGHLIGHTS

• Competitive Compensation
• Group Health Insurance Health Benefits
• 401(k) Retirement Savings Plan Contributions
• Vacation and Paid Time off (PTO) Benefits
• Pre-Tax Payment Programs
• Purchasing Discounts & Savings Plans
• ProSidian Employee & Contractor Referral Bonus Program
• Performance Incentives

ADDITIONAL INFORMATION

• ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
• ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina.