Digital/Technical Product Manager Lead

Ladders; United States; Remote; USD 143,000 - 274,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and pension

Life insurance & parental leave

Adoption assistance & PTO

Volunteer hours & wellness programs

Career development & education

Job summary

Ladders is seeking a Digital/Technical Product Manager Lead for a remote US-based role within the Finance & Insurance space. You will shape vision and strategy for a key digital product that drives member engagement and loyalty, using data-driven insights to guide priorities and deliver customer value.

Collaborate with cross-functional teams in a highly regulated environment, translate business needs into outcomes, and mentor the team to resolve issues.

Qualifications

• Bachelor's degree or 4 years of relevant experience.
• 8 years of Digital/Technology Product Management experience, or 6 years with an advanced degree
• Comprehensive knowledge of technology and digital products; data analysis techniques
• Proven ability to communicate complex concepts to diverse audiences

Responsibilities

• Develop product strategy and vision for the loyalty program
• Analyze performance data to enhance member satisfaction
• Lead cross-functional teams to deliver innovative recognition capabilities
• Create and maintain product roadmaps based on market insights
• Conduct research to apply industry best practices for product effectiveness
• Manage ambiguity and drive clarity among stakeholders
• Mentor team members and ensure effective issue resolution

Skills

Product management

Data analysis

Stakeholder communication

Cross-functional leadership

Education

Bachelor's degree

Advanced degree

Job description

For our client, we are seeking a Digital/Technical Product Manager Lead to join the team of a leader in the Finance & Insurance space.
This role will shape the vision and strategy for a key digital product experience that supports member engagement and loyalty. You will use data-driven insights to guide roadmap priorities, improve satisfaction, and deliver capabilities that create meaningful value for customers. The position requires close partnership with cross-functional teams to translate business needs into effective product outcomes in a highly regulated financial environment.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $143,320 - $273,930 annually

Responsibilities

• Develop product strategy and vision for the loyalty program
• Analyze performance data to enhance member satisfaction
• Lead cross-functional teams to deliver innovative recognition capabilities
• Create and maintain product roadmaps based on market insights
• Conduct research to apply industry best practices for product effectiveness
• Manage ambiguity and drive clarity among stakeholders
• Mentor team members and ensure effective issue resolution

Qualifications

• Bachelor's degree or 4 years of relevant experience
• 8 years of Digital/Technology Product Management experience, or 6 years with an advanced degree
• Comprehensive knowledge of technology and digital products, as well as data analysis techniques
• Proven ability to communicate complex concepts to diverse audiences

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) and pension plans
• Life insurance and parental benefits
• Adoption assistance and paid time off, including holidays
• 16 paid volunteer hours and wellness programs
• Career path planning and continuing education opportunities

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification - your background could be exactly what this team needs.