Digital Strategy & Growth Lead

FedEx; Plano (TX); Remote; USD 99,000 - 169,000; Full time

Job summary

FedEx seeks a Digital Marketing Principal to unify and streamline sales processes across multiple products and stakeholders. You will diagnose inefficiencies, map end-to-end sales workflows, and drive high-impact improvements to shorten deal cycles and improve conversion and retention.

The role requires strategic leadership, experience in sales process optimization, and collaboration with legal, finance, and third-party teams. Remote-friendly with occasional campus presence as needed.

Qualifications

• Master's degree or equivalent in marketing, finance, CS, engineering or related field.
• 5+ years in digital marketing or digital product management.
• Experience mapping end-to-end sales processes and reducing friction.

Responsibilities

• Map end-to-end sales processes and diagnose friction points across pre- and post-sales workflows.
• Translate diagnosis into prioritized, high-impact improvements.
• Collaborate across fragmented systems and with legal, finance, and third-party teams.
• Focus on outcomes: shorten deal cycles and improve conversion/retention.

Skills

Strategic leadership

Sales process optimization

Business operations

Commercial strategy

Cross-functional program management

Salesforce

Education

Master's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline

Tools

Salesforce

Job description

FedEx seeks a Digital Marketing Principal to unify and streamline sales processes across multiple products and stakeholders. You will diagnose inefficiencies, map end-to-end sales workflows, and drive high-impact improvements to shorten deal cycles and improve conversion and retention.

The role requires strategic leadership, experience in sales process optimization, and collaboration with legal, finance, and third-party teams. Remote-friendly with occasional campus presence as needed.