Digital Services Administrative Assistant

spectrumhealth; Southfield (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Corewell Health is seeking an Administrative Support Specialist to assist director-level leaders within the Digital Services department. You will leverage technology and business tools to streamline operations, deliver exceptional service, and maintain confidentiality.

You will manage calendars, coordinate meetings, prepare agendas and minutes, and support data collection and reporting while upholding Corewell Health's values and commitment to patient care and operational excellence.

Qualifications

• Associate's Degree or equivalent in business, office administration, secretarial science, or related field.
• At least 3 years of relevant secretarial or administrative support experience.
• Bachelor's Degree in a related field preferred.

Responsibilities

• Supports directors and the Digital Services department with technology and business tools.
• Greets visitors, handles information confidentially, and provides excellent customer service.
• Prepares agendas, minutes, and materials; updates websites with minutes and board info.
• Performs/coordinates office duties and maintains equipment/supplies.
• Schedules meetings, manages calendars, and arranges travel as needed.
• Collects, compiles, and pursues data analysis; tracks assigned projects.

Skills

Administrative support

Calendar management

Customer service

Organizational skills

Problem solving

Education

Associate's Degree or equivalent in business/secretarial

Bachelor's Degree in related field (preferred)

Tools

SharePoint

Microsoft Office

Job description

Job Summary

Provides administrative support to director-level leaders and the Digital Services department through the effective and appropriate use of technology and other business tools. Assists with the day-to-day operations of the department and leaders, while delivering exceptional customer service. Demonstrates initiative, flexibility, strong organizational skills, and the ability to manage multiple priorities, meet deadlines, and build trust and credibility with leaders, team members, and stakeholders.

Essential Functions

• Utilizes the appropriate technology and software application to maximize efficiency and effectiveness of department workload including timekeeping editing, managing SharePoint pages, and processing invoices.
• Greets and communicates in a manner consistent with the organization's core values and follows established policies for confidentiality. Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards. Uses problem solving and marketing skills to communicate in a position of high visibility.
• Independently composes original correspondence, prepares, and disseminates meeting agendas, minutes and supplementary materials as needed, and updating websites with minutes, meeting information, board members, etc.
• Performs/coordinates office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies.
• Schedules meetings, appointments, and manages calendars for directors. Uses independent judgments regarding priorities/rescheduling and initiating communication and activities to ensure an efficient calendar of events. Arranges for meetings and makes travel arrangements as needed.
• Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data. Independently maintains accountability for completion of assigned projects.
• Ensures confidentiality of all sensitive information, data, and communications to protect privacy, maintain confidentiality and protect the organization.

Qualifications

Required

• Associate's Degree or equivalent in business, office administration, secretarial science, or related field
• At least 3 years of relevant secretarial or administrative support experience

Preferred

• Bachelor's Degree in a related field

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd

Department Name

Digital Services Admin Support - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 4:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.