Administration Support Coordinator

spectrumhealth; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Corewell Health’s Blodgett Hospital in Grand Rapids seeks an experienced administrative professional to direct and maintain multi-faceted programs. You will provide support using software and tools, ensuring operations continue smoothly in management's absence.

The role requires strong clerical and data skills, an associate degree, and several years in medical/healthcare administration or customer service. Daily 8 a.m.–5 p.m., 40 hours weekly, on-site.

Qualifications

• Associate's Degree or equivalent specific course work in office administration/secretarial science.
• 2 years of relevant experience in secretarial/clerical and computer skills.
• 2 years of relevant experience in administrative projects, program management, hospital/physician office, statistical data collection and analysis.
• 2 years of relevant experience in working in a high volume service industry in business or accounting, cash handling, data systems, managed care, and Medicare product industry.
• 2 years of relevant experience in a health care or medical research environment.
• 2 years of relevant experience in dealing with the public, preferably in the medical or customer service field.
• 2 years of relevant experience in database development.
• 2 years of relevant experience in a clinical setting directing the workload of others, specimen collection and client services

Responsibilities

• Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload.
• Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality.
• Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards.
• Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc
• Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies
• Maintains schedule/daily calendar for staff members/rooms/equipment, making independent judgments regarding priorities/rescheduling.
• Arranges for conference/travel, meetings as needed
• Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data
• Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy
• Directs and maintains accountability for completion of complex, multi-faceted programs/projects

Skills

Secretarial skills

Computer skills

Data analysis

Customer service

Healthcare office

Education

Associate's Degree in office administration/secretarial science

Tools

Database development

Software applications

Job description

Job Summary

Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence.

Essential Functions

• Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload
• Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality. Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards
• Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc
• Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies
• Maintains schedule/daily calendar for staff members/rooms/equipment, making independent judgments regarding priorities/rescheduling. Arranges for conference/travel, meetings as needed
• Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data
• Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy
• Directs and maintains accountability for completion of complex, multi-faceted programs/projects

Qualifications

• Associate's Degree or equivalent specific course work in office administration/secretarial science
• 2 years of relevant experience in secretarial/clerical and computer skills
• 2 years of relevant experience in administrative projects, program management, hospital/physician office, statistical data collection and analysis
• 2 years of relevant experience in working in a high volume service industry in business or accounting, cash handling, data systems, managed care, and Medicare product industry
• 2 years of relevant experience in a health care or medical research environment
• 2 years of relevant experience in dealing with the public, preferably in the medical or customer service field
• 2 years of relevant experience in database development
• 2 years of relevant experience in a clinical setting directing the workload of others, specimen collection and client services

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids

Department Name

Security - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. - 5 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we ad