Digital Sales Concierge for Inbound Prospects

Darcars; Tenafly (NJ); On-site; USD 42,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Benefits Plan including

Employee discounts on vehicle PurchaSe

Opportunities to join communityService

Internal career advancement

Job summary

DARCARS Honda of Tenafly in Tenafly, NJ seeks a Sales BDC Coordinator to nurture inbound digital prospects and guide them through our simple needs analysis. You will provide product information, answer questions, and link customers with an in-store sales manager to advance their path to purchase.

Responsibilities include CRM-led inquiries, appointment setting, and adherence to scripts while delivering excellent customer experiences. Candidates must be 18+, tech-savvy, and eager to learn.

Qualifications

• Strong written and verbal communication with customers.
• Ability to learn product information and scripts quickly.
• Good listening skills and attention to detail.

Responsibilities

• Pull inquiries from CRM and respond via phone, text, chat, or email.
• Serve as first-level expert on products, services, and purchase process.
• Convert inquiries to dealership visits and set test-drive/purchase appointments.
• Adhere to customer communication scripts.
• Record customer information in CRM in real time and maintain relationships with store personnel.
• Meet or exceed performance objectives (response time, conversions).
• Must be at least eighteen years of age.

Skills

Communication skills

Quick learner

Team collaboration

Tools

Microsoft Office Suite

Job description

DARCARS Honda of Tenafly in Tenafly, NJ seeks a Sales BDC Coordinator to nurture inbound digital prospects and guide them through our simple needs analysis. You will provide product information, answer questions, and link customers with an in-store sales manager to advance their path to purchase.

Responsibilities include CRM-led inquiries, appointment setting, and adherence to scripts while delivering excellent customer experiences. Candidates must be 18+, tech-savvy, and eager to learn.