CRM-Driven Inbound Sales Specialist

Darcars; Englewood (NJ); On-site; USD 42,000 - 100,000; Full time

Benefits offered by this job

401k

Employee discounts

Community service opportunities

Internal career advancement

Job summary

DARCARS Lexus of Englewood is seeking a Sales BDC Coordinator to nurture digital prospects, provide product information, and connect customers with a sales manager for the next steps in the purchase journey. The role focuses on timely follow-up and delivering an exceptional customer experience across channels.

Candidates should be computer savvy, quick learners, with strong communication, and be able to work weekends and holidays.

Qualifications

• Must be at least eighteen years of age.
• Proficient with Microsoft Office Suite.
• Strong listening, verbal, and written communication skills.
• Ability to work weekends and holidays.

Responsibilities

• Respond to inquiries via phone, text, chat, or email.
• Convert inquiries to dealership visits and schedule tests.
• Maintain CRM records with timely, accurate customer data.
• Provide product information and guide customers through the sales process.

Skills

Communication skills

Customer service

Team player

Tools

Microsoft Office

Job description

DARCARS Lexus of Englewood is seeking a Sales BDC Coordinator to nurture digital prospects, provide product information, and connect customers with a sales manager for the next steps in the purchase journey. The role focuses on timely follow-up and delivering an exceptional customer experience across channels.

Candidates should be computer savvy, quick learners, with strong communication, and be able to work weekends and holidays.